Job Description

about the roleAbout the roleWe're searching for a talented and passionate Subject Matter Expert - Network Management to join our Enterprise Services Team, who will be responsible for Solutions designing .Job Responsibilities:

• Design and Mange level 3 support for data center services.
• Responsible for preparing Method of Procedure for any configuration changes, and executing any configuration changes as approved by customer
• Responsible for leading any planned scheduled maintenance activities.
• Key Spoc for Design, Incident, Problem & Change Management
• Resolve Customer Escalations
• Ensure Service Delivery as per agreed SOW / SLA
• Drive and execute changes, ensure zero error's and change failuer.

about youAbout youIdeal candidates will use their passion for Network Management Design and Implementation phase .Qualification and Work Experience:

• BE/B.Tech./B.Sc. in Telecommunication or relevant
• Must have 10+ years experience handson on Cisco Nexus 7K, 9K and recent DC devices.
• Expert in Routing protocol, Load balancers, DC operations
• Should know monitoring tools and basics. Expert in TCP Dump Analysis, Packet tracing.
• Should identify, troubleshoot and resolve any hardware, software or configuration related incidents observed on any equipment across customer setup. If any service impacting incident is not resolved within 30min, then it will be ensured that concerned OEM engineer is available on-site at customer central location
• Should be able to lead any incident calls with OEM technical support and provide any inputs required for restoration.
• Experienced in BFSI sector, should have experitise in high pressure environment.

Certifications:

• CCNA/CCNP/CCIE (Routing/Switching/Datacenter)
• ITIL Certified

additional informationBenefits - At Orange, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. You will be working in a team of cross-functional experts who are working on continuously evolving and challenging technologies.Life at Orange - At Orange Business Services you are not just joining a tech company, youre joining a worldwide team united to serve our B2B customers wherever they are on the globe. Our teams are ready to welcome you and help you make a difference and change the world to build a better, digital and more human place. You will have the opportunity to grow & develop with the latest technologies at your fingertips. With us you will really make a difference.departmentOrange Business InternationalOrange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do businesscontractRegular

Orange