Job Description

Purpose of the SSAO role:The Student Support Admission Officer (SSAO) is responsible for counselling, enrolling, onboarding and offering overall delightful journey to the students.As an SSAO, you are expected to: 1. Contribute towards revenue generation by working on the sales targets, by selling/upselling/cross-selling the company's exclusive range of educational courses to the existing and prospective students and parents through personal counselling, telephone calls and emails and other means of communication.2. Ensure collection of outstanding fee from parents within the specified time. Job Title: Student Support & Admission Officer Division/Department: Sales Reports To: Branch Head Work Location: Delhi/Noida Desired Work Experience: 2-7 Years Weekly off: Rotational4. Ensure a delightful customer service experience by developing a strong rapport with the Student & Parents and, addressing their concerns by offering a quick resolution.5. Ensure adherence to internal processes and compliances.To be successful in the SSAO role you are required to have: 1. An ability to handle students and parenting a calm, empathic& patient manner, along with strong sales persuasion skills.2. Proficiency in Microsoft Office and writing emails, & comfortable while working on software related to Sales & Services.3. Fluency in communication of English and Regional language.Must have Attitude:1. Customer Orientation2. Sense of Ownership and Accountability.3. Result orientation4. Emotional intelligence for working in a Team.Qualification: 1. Must have bachelor's degree.2. Preferred B Tech / MBA /Masters in Psychology, Education etc.Experience: 1. Previous experience in counselling of educational services.2. Previous experience of Business to Customer(B2C)sales across industries.Job Type: Full-timePay: ?14,586.23 - ?57,091.50 per monthSchedule:

• Day shift

• Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)

• total work: 1 year (Preferred)