Daily operations management
Open and close the store following security and safety procedures
Manage daily cash handling, deposits, and register reconciliation
Coordinate with vendors, deliveries, and service appointments
Handle unexpected issues like equipment breakdowns or emergency situations
Financial oversight and sales goals
Monitor daily, weekly, and monthly sales performance against targets
Analyze sales data to identify opportunities and problem areas
Manage store budgets and control operating expenses
Prepare financial reports and communicate results to ownership
Staff management and training
Hire, train, and onboard new team members
Create work schedules that balance coverage with labor costs
Conduct performance reviews and provide ongoing coaching
Handle employee conflicts and disciplinary actions when needed
Customer service and experience
Resolve customer complaints and difficult situations professionally
Train staff on product knowledge and service standards
Monitor customer feedback and implement improvements
Handle returns, exchanges, and special customer requests
Inventory and merchandise management
Track inventory levels and reorder products before running out
Receive shipments and ensure accurate product placement
Conduct regular inventory counts and investigate discrepancies
Manage product displays and store layout for maximum sales impact
Job Type: Full-time
Pay: ₹28,000.00 - ₹40,000.00 per month
Work Location: In person
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