Job Description

overseeing day-to-day operations, managing staff by hiring and training, and driving sales to meet targets. Key responsibilities also involve maintaining visual merchandising standards, managing inventory and vendor relationships, ensuring compliance with safety and security policies, and handling customer service issues.

Daily Operations:

Manage opening and closing procedures, cash handling, store cleanliness, and floor supervision.

Staff Management:

Hire, train, schedule, and motivate a team to ensure maximum efficiency and productivity. This includes performance management and conflict resolution.

Sales and Performance:

Monitor sales data, analyze trends, and set goals to drive revenue growth.

Inventory Management:

Oversee stock levels, coordinate with vendors for replenishment, and manage product receiving and returns.

Customer Service:

Ensure a high level of customer satisfaction by addressing concerns, receiving feedback, and training staff on customer handling.

Visual Merchandising:

Ensure the store is presented according to brand guidelines, including product placement and promotional displays.

Loss Prevention:

Implement policies and procedures to reduce shrinkage and theft.

Compliance:

Ensure the store adheres to all relevant health, safety, and legal regulations.

Reporting:

Prepare and present reports on sales, costs, and other key performance indicators (KPIs) to upper management.
Job Type: Full-time

Application Deadline: 16/11/2025