Job Description

Responsibilities and Duties

• Delivery of exceptional customer experience by first knowing the Brand, product and then the customer well.
• Design customer experience strategy that every employee should be well versed in value delivered and ensure complete customer satisfaction.
• Develop, direct and measure the execution of strategic annual/long-term plans in order to meet and exceed sales and revenue commitments/goals.
• Ensuring team to be trained on latest fashion trends and terminologies.
• Client handling, fashion consulting, recommending looks, wardrobe styling etc.
• Responsible for the entire store operations, customer service, training, sales and profitability of the store. ROI calculations and regular analysis.
• Ensuring controllable costs are maintained within the budget.
• Responsible for ordering, checking and maintaining stock levels in the store.
• Ensuring the adherence to Standard Operating Procedures (SOPs) in Store .
• Team Management

Required Experience, Skills and Qualifications

• Excellent communication skills both written and verbal in English and Hindi both.
• Knowledge of fashion trends, color schemes, fabrics and designer labels.
• Awareness of Chikan craft as an art, design and fashion history.
• Understanding of business, product and store SOPs.
• Business skills such as marketing, networking and time management.
• Effective communication skills to work with clients.
• Creativity and innovation.
• Well organized and capable to multi-task.
• Ability to influence decisions of customers.

Educational Qualifications - Graduate in any field
Minimum Experience 7-14 yrs.
Relevant Experience 6 yrs.
Industry preference - Apparel/Retail
Job Type: Full-timeJob Types: Full-time, Regular / PermanentSalary: ?15.00 - ?25.00 per monthSchedule:

• Day shift

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Preferred)
• Management: 1 year (Preferred)

Language:

• English, Hindi (Preferred)