Job Description

A Store Incharge, also known as a Store Manager or Store Supervisor, is responsible for overseeing the daily operations of a retail store or warehouse. This role involves managing staff, maintaining inventory, ensuring excellent customer service, and implementing company policies. They focus on efficient day-to-day operations and maintaining store standards, rather than making high-level strategic decisions.
Here's a more detailed breakdown of the Store Incharge's responsibilities:
1. Staff Management:
Supervision:
Overseeing and guiding store staff, ensuring they adhere to company procedures and provide excellent customer service.
Scheduling:
Creating and managing employee work schedules.
Training:
Training new employees on store operations, product knowledge, and customer service protocols.
Performance Management:
Providing feedback, addressing performance issues, and motivating the team.
2. Inventory Management:
Stock Levels:
Maintaining appropriate stock levels, ensuring products are available for customers while minimizing overstocking and stockouts.
Inventory Control:
Monitoring inventory, tracking stock movements, and conducting regular stock takes.
Ordering and Receiving:
Placing orders for new stock and managing the receiving and storage of goods.
Inventory Management Systems:
Utilizing systems (like ERP) to track inventory, record transactions, and maintain accurate records.
3. Customer Service:

• Customer Satisfaction: Ensuring customers receive excellent service and addressing any complaints or concerns.

• Building Relationships: Fostering positive relationships with customers to enhance their shopping experience.

• Customer Experience: Maintaining a clean, organized, and welcoming store environment.

4. Operations and Maintenance:

• Store Appearance: Ensuring the store is clean, well-organized, and visually appealing.

• Security: Implementing security measures to prevent theft and loss.

• Compliance: Ensuring the store adheres to all relevant health and safety regulations and company policies.

• Reporting: Generating reports on sales, expenses, and other key performance indicators.

5. Other Responsibilities:
Coordination:
Collaborating with other departments, such as marketing and sales, to align store operations with overall company objectives.
Problem Solving:
Addressing operational issues, resolving staff conflicts, and making decisions to optimize store performance.
Process Improvement:
Identifying areas for improvement in store operations and implementing solutions.
Supplier Relationships:
Developing and maintaining positive relationships with suppliers
JOB APPLY
http://jobs.vinayakjob.com/
CONTACT DETAILS -
Name - DIMPAL
Number - +91 91099 99669

Skills Required