Job Description

Key Responsibilities:

Guest Service:

Greet guests courteously and present menus. Take accurate food and beverage orders. Serve food and beverages promptly and efficiently. Attend to guest needs and ensure satisfaction during the dining experience.

Setup and Cleanliness:

Prepare tables, set up linens, cutlery, and glassware before service. Maintain cleanliness of the dining area and service stations. Clear tables and reset them for the next guests.

Coordination:

Coordinate with kitchen and bar staff to ensure timely order delivery. Assist in food running and side duties as assigned by the supervisor.

Standards and Hygiene:

Follow all hotel service standards and grooming policies. Maintain personal hygiene and proper uniform at all times. Follow safety and sanitation procedures.

Upselling & Guest Relations:

Suggest menu items and promote specials to maximize revenue. Handle guest complaints politely and report issues to the supervisor.

Other Duties:

Assist in banquet setups or room service when required. Participate in team briefings and training sessions.

Skills & Qualifications:

Basic knowledge of F&B service operations. Good communication and interpersonal skills. Customer-oriented attitude. Minimum qualification: 10th / 12th or Diploma in Hotel Management. Prior experience in a restaurant or hotel preferred.
Job Type: Full-time

Benefits:

Cell phone reimbursement Flexible schedule Food provided Health insurance Internet reimbursement Leave encashment Provident Fund
Work Location: In person