Job Description

Roles and Responsibilities:

• Responsible for collections performance on various collection parameters such as Arrear resolution, Bucketwise resolutions including the Roll forward rates, Loan loss provisioning, Collection costs.
• Managing the collections through team of ARMs/BRMs/TLs & CFEs.
• Ensuring smooth execution of the various strategies/drives planned by HO/ZO for day to day collection performance improvement. Designing ground level plans for executing the team strategies.
• Periodic performance review of the ARMs/BRMs/TLs & COEs & keeping close control to ensure the achievement of allocated collection targets on various parameters. Monitoring the Periodic requirement of the receipt books/ HHTs, mobile app codes / repo kits for the region.
• Monitoring the deposition of collections by the team across the region.
• Monitoring the daily productivity MIS & shared with the higher management along with the analysis for the region.

Candidate Profile Required:

• Proven experience in collections management or related roles via teams, channels and vendors
• Minimum 10-12 years experience in managing Commercial Vehicle collections
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to analyze data and make informed decisions.
• Knowledge of legal and regulatory requirements related to collections.
• Willingness to travel within the assigned area.

Skills Required