Job Description

1. Stall Operations Management

Oversee daily operations of the stall to ensure smooth service. Ensure all food items are prepared, displayed, and served on time. Monitor cleanliness and hygiene of the stall as per safety standards. Ensure equipment, utensils, and serving areas are maintained properly.

2. Staff Supervision

Supervise stall staff (servers, helpers, cashiers if applicable). Allocate duties and shifts to team members. Monitor staff behavior, grooming, and adherence to rules. Provide guidance, resolve conflicts, and support staff during peak hours.

3. Customer Service

Ensure customers are served promptly and politely. Handle escalated complaints or issues at the stall. Maintain quality and quantity of food served as per standards.

4. Inventory & Stock Control

Check availability of raw materials, packaged items, and supplies. Coordinate with storekeepers or management for replenishment. Prevent wastage, pilferage, and ensure cost control.

5. Financial Responsibilities

Oversee billing and cash collection (if no dedicated cashier). Maintain daily stall sales records and submit reports. Ensure accuracy in transactions and prevent revenue leakage.

6. Compliance & Safety

Enforce food safety, hygiene, and sanitation practices. Ensure compliance with canteen/organizational policies. Monitor stall equipment for safety and report maintenance needs.

7. Reporting & Coordination

Report daily sales, issues, and feedback to canteen manager/administration. Coordinate with kitchen, store, and other stalls for smooth functioning. Provide suggestions for menu improvement, promotions, or process efficiency.
In summary:
A

Stall Supervisor

is responsible for

managing staff, ensuring service quality, maintaining hygiene, controlling stock, monitoring finances, and reporting to management

-- acting as the

bridge between stall staff and canteen management

.

Job Types: Full-time, Permanent

Pay: ₹8,749.44 - ₹25,000.00 per month

Benefits:

Food provided Health insurance Provident Fund
Work Location: In person