Job Description

Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive. When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement. Join Visa: A Network Working for Everyone. Visa\'s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world\'s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you\'ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms. The Opportunity Visa\'s Product Reliability Engineering (PRE) Observability team collaborates with various product development teams, and other teams within Operations & Infrastructure organization to engineer, build and operate the most innovative, reliable, scalable, secure and cost-effective Observability platform solutions to meet VISA customers\' growing needs. We are looking for talented, curious, and energetic Staff System Engineers who embrace solving complex challenges on a global scale. You will be part of a team of highly talented System engineers who are focused on Visa\'s Logging Platform. As part of this self-driven team, you will have total ownership of the solutions we provide to our customers focusing on availability, performance, security, and reliability aspects which are critical to Logging platform success. You need to do this all at global scale, as well, so continual, iterative improvements in the process, technology, tools, and automation are essential. In this position, you will be a passionate and talented engineer who can work in a dynamic environment as a member of Agile Scrum teams. Your strong technical leadership, problem-solving abilities, coding, testing and debugging skills are key for success. This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs. Essential Functions The Skills You Bring Energy and Experience- A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale. Challenge the Status Quo- Comfort in pushing the boundaries, hacking beyond traditional solutions. Language Expertise- Expertise in one or more general development languages (e.g., Python, SQL, Golang, Java, Unix Shell Scripts, C, C++) Builder- Experience building and deploying logging platforms like Splunk, LogScale with quality and scalability Learner- Constant drive to learn new technologies such as LogScale, Kubernetes, Docker, etc. Partnership- Experience in collaborating with Product, Test, Dev-ops, and Agile/Scrum teams We do not expect that any single candidate would fulfil all of these characteristics. For instance, we have awesome team members who are really focused on building scalable systems but didn\'t work with payments technology or web applications before joining Visa. This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs. Qualifications Basic Qualifications: 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD Splunk Certified Admin Preferred Qualifications: 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD Extensive working knowledge of Splunk architecture and various components (indexer, forwarder, search head, deployment server), as Splunk system administrator. Strong software development fundamentals and skills. Setting up Splunk Forwarding for new application tiers introduced into the environment. Identifying bad searches/dashboards and partnering with the creators to improve performance. Troubleshooting Splunk performance issues / Opening support cases with Splunk. Monitor the Splunk infrastructure for capacity planning and optimization. Troubleshoot log feeds, field extractions, search time, etc. Experience of working with MLTK and/or other data science tools/packages is a plus. Experience with Container platforms: Docker, K8S and alternatives. Experience with any Observability tools such as Grafana, Prometheus and also tenants of Observability (Monitoring, Logging and/or tracing) is a plus. Experience with GitOps/Terraform/Cloud Formations/GCP Deployment Manager Experience with any programming language: Java/GoLang/Python is a plus. Experience working with Linux environment and Unix scripting. Experience with CI/CD: pipeline management with GitHub, Ansible is a plus. GCP/AWS Cloud certifications is a plus. Experience implementing solutions for low-latency, distributed services using open standard technologies is a plus. Strong interpersonal and leadership skills with effective communication (both written and verbal) skills and the ability to present complex ideas in a clear & concise way, a team player with a strong work ethic. Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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