Sr.process Associate Opportunity To Cash
Year Bengaluru, Karnataka, India
Job Description
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Job Title \xe2\x80\x93 Sr. Process Associate \xe2\x80\x93 Opportunity to Cash We provide transactional and digital Opportunity-to-Cash services from lead generation to the collection of incoming payments. We support Siemens businesses in driving top-line growth, profitability, cash conversion and customer intimacy. We are increasing efficiency across different businesses through process reengineering, simplification, digital services and Opportunity-to-Cash integration. We act as one global team, jointly delivering maximum value to our customers as their trusted Partner of Choice by driving E2E processes and digital transformation in an entrepreneurial way. Change the future with us
- Places collection calls to customers in assigned que. Performs related follow-up such as reconciliation, administrative paperwork, etc.
- Portfolio Management on a daily basis.
- Verifies and processes all lien waivers.
- Execute collection plan for assigned accounts, including resolving any billing disputes.
- Communicate customer issues to Operations and/or Sales.
- Recommend account blocks or legal action where necessary.
- Prepare customer statements and other financial reports.
- Ensure timely and accurate cash application.
- Process credit card payments.
- Arrange payment plans with delinquent customers.
- Associate degree in Accounting, Finance or related financial field preferred.
- 2-4 years\xe2\x80\x99 experience in US Collections.
- Collection experience in an US Environment.
- Ability to manage and meet deadlines and schedules.
- Ability to work independently.
- Ability to work in a high volume, fast-paced environment.
- Possess strong written and oral communications skills as well as great analytical skills.
- Ability to read and understand standard contracts.
- Proficiency in Microsoft Office tools especially Excel.
- Experience with SAP or other ERP system.
- This position reports to Team Leader .
- Peers: Accounting Support and Booking and Billing Accounting Support
- Interfaces: Siemens External Customers, Project Managers, Sales Representatives, Branch and Zone Leadership.
- Work is generally performed in an office environment with moderate noise level and regular distractions.
- Follows all compliance requirements and job procedures for all financial functions within Siemens.
- Scope of work will have a financial impact within revenue recognition and profit realization.
- Result of work completed may be provided to external customers.
- Refer questions regarding credit extension to distressed customers to the Supervisor.
- Refer work stoppage decisions to the Supervisor.
- Refer the decision to take legal action against a customer to the Supervisor.
Organization: Global Business Services Company: Siemens Technology and Services Private Limited Experience Level: Experienced Professional Full / Part time: Full-time
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Job Detail
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Job IdJD3048926
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBengaluru, Karnataka, India
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EducationNot mentioned
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ExperienceYear