Job Description

Designation:

Manager

Updated:

May 21, 2025

Location:

Karnataka, India

Organization:

Metals

:

1) Job Purpose

The MCOE-Technology has been established as a world-class R&D facility with the primary objective of leading technology design initiatives to support all businesses of Hindalco, addressing both current and future needs.

This role plays a significant contribution to bridging the gap between the technical aspects of alumina and its practical applications. This role is primarily responsible for:Develop and optimize refractory and abrasive formulations that effectively incorporate in the alumina industry that obviously enhance thermal insulation, abrasion and corrosion resistance. Conduct rigorous testing of refractory and abrasive materials containing Alumina. Explore and develop innovative refractory and abrasive materials incorporating alumina to address challenges faced in the aluminium industry, such as energy efficiency, environmental impact and optimizing cost of the production. Provide technical support to customers facing challenges related to Alumina products, diagnose and resolve technical problems and judiciously select formulation as per the customer requirements. Develop and implement quality control procedures for Alumina containing refractory materials. Investigate and troubleshoot defects of refractory and abrasive materials, identifying root causes and recommending corrective actions. Implement and maintain quality assurance systems to ensure consistent product quality. Ensure compliance and stay informed changes in regulations. Stay updated on advancements in refractory and abrasive technology and explore opportunities to incorporate into emerging refractory and abrasive applications. Facilitate the transfer of new technologies and knowledge related to refractory as well as abrasive of alumina industry. Providing suitable input for the development of new products of specialty grade alumina for Refractory and abrasive applications by working closely with cross-functional teams including production, engineering & marketing.

4) Key Result Areas/Accountabilities:

Key Result Areas/Accountabilities

Supporting Actions

Application Research in the field of Alumina in Refractory and Abrasive.

Working closely with Technical Sales team and Customers to collect all requirements of application research Deep understanding of customer process and usage of own alumina in the formulation Development of scope and the deliverables Design of experiment, lab scale application research Complete Characterization of final product

Plant trial support for new product development.

Working closely with production, & engineering teams. Support project management activities, including planning, scheduling, and tracking progress of new product development projects.

Customer Service
Continuous interaction with key customers through the channel of Sales and Marketing team and Technical Sales Representative team Develop and maintain a robust process of continuous evaluation and characterization of customer samples to provide technical inputs to customers in terms of process optimization, formulation, critical properties and product performance. and also to support own product development team to develop new products in our portfolio which can provide required properties in customer formulations. Based on the customer sample analysis or market sample characterization, help the sales-marketing team and Technical Sales team to suggest and provide suitable products from our existing product basket for specific customer application In Case, existing product basket does not cater the requirement, provide and support New Product Development team with all kinds of technical inputs which can be taken up for tailoring customized product as per the specific need of the customer Conduct standard application development related to customer process and product portfolio and take it up with the core technical team of key customer in order to boost business development as well as product enrichment Collaborate with customers and Technical Sales team to understand detailed know how of customer processes and try to build up prototype and facilities at Hindalco Innovation Center to facilitate research and development of customer products with suitable Alumina and ATH from our product basket Play critical role in handling customer complaint. Support customer team technically to find out the root cause. Coordinate with plant quality team and analytical lab to perform required analysis and check. Help the team in arriving and implementing CAPA. Work with customer quality and technical team to regain the confidence with Hindalco. Support plant quality and production team identifying and performing specific key analysis and generation of application data in case of complex manufacturing process to facilitate quick dispatch of material to customer end.

Technical support for Sales &

Marketing.

Evaluate various aspects of the samples to determine their effectiveness, relevance, and alignment to our products. Provide analytical support for customer samples received from sales teams on regular basis.

Analytical support for new product development projects. Timely analysis for all trial samples generated to validate product performance & quality, Develop new analytical methods in the relevant areas. Formulate standard operating procedures & test methods for the same.

Resource Management Overall upkeep of analytical equipment. Ensure the Availability of spare and consumables standards & reagents for the respective instrument. Preventive maintenance, AMC and Calibration of all the related equipment. Provide all technical inputs for the procurement new equipment.

People development

Offer relevant training to colleagues to build skills and knowledge through training programs. Coaching to enhance employees' competencies to help them to contribute more effectively to the organization.

Learning & Development.
Enhancing the skills, knowledge, and competencies through various training programs and initiatives for career development

Attend seminars & conferences

that cultivate leadership skills.

Qualifications:

Master of Engineering,Doctor Of Philosophy (Phd)

Minimum Experience Level:

5-8 Years

Report to:

Manager