Sr. Technical Analyst
Job Description
Job Title IT Service Desk SPAPosition SummaryThe IT Service Desk Senior Process Analyst expertise in Technical Support executive with US/UK captive clientsPrimary Responsibilities1) 2-5 year experience being a technical support executive with US/UK captive/clients2) Excellent communication skills with strong focus on listening and probing3) Should have good knowledge of account maintenance, active directory and networking4) Well versed with ticket management & resolution processes5) Problem solving, customer focused and open to work in 24x7 environment6) Expertise in McAfee, Cisco Unity and Duo will be an added advantageJob Types: Full-time, Regular / PermanentSalary: Up to ?820,000.00 per yearSchedule:
- Evening shift
- Flexible shift
- Night shift
- Shift allowance
- Do you have experience into Technical troubleshooting ?
- Bachelor's (Preferred)
- total work: 2 years (Preferred)
+91 8691008816
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Job Detail
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Job IdJD2873267
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMumbai, Maharashtra, India
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EducationNot mentioned
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ExperienceYear