Job Description

To plan, implement and maintain desktops, printers, servers, voice and network infrastructure to ensure consistent performance through maximum uptime.

Summary of Essential Job Functions

• Should have good experience in Operating System (Win & MAC), Software & Hardware Support

• Should have good experience in Laptop & Desktop Support

• Should have good experience on Servers & Storage

• Exposure to voice telephony

• Fair knwoledge of Google Workspace & its Apps
• Configuring & troubleshooting of printer, scanner & LAN related issues reported by users
• Exposure in Active Directory user creation & deletion
• User group policies creation & modification
• Data Center maintenance

• Monitor & support wired & wireless network

• Remotely resolving application problems and network problems and mail configurations
• Resolving tickets within the SLA which is raised from End User side.
• Fair knowledge of generating Reports and Analysis
• Maintaining Assets through Asset Management Tools

• Familiarization to local IT market/vendors

• Aware of Standard IT Policies like Security, BYOD & Patching
• Good understanding of Systems, Server, Voice & Networking
• Willingness to work on weekends/Holidays or as & when required (During IT Maintenance / Outages/Implementation)
• ITIL Certification (an added advantage)
• Knowledge on CAD or designing tools (an added advantage)
• Understanding of business processes
• Good presentation & interpersonal skills
• Ability to interface across All Levels in the Organization
• Excellent problem-solving skills
• Strong verbal & written communication skills
• Good listening & consultative skills

Requirements

Engineering or bachelor's degree any Branch (preferred Computer Science /Electronics / Telecommunication branches).

MCP or any relevant technical certification

Minimum 3-7 years of relevant experience

Technical Competency Requirements:

Basic knowledge on Server Administration with knowledge on Active Directory/DNS/DHCP/FTP etc., Also familiar on window Server 2008 or above and Linux.

Benefits

Space Matrix is a dynamic and innovative design consultancy that specializes in workplace design.With relevant project experience in over 30 cities and 15 office locations in Australia, China, India,Thailand, Singapore and the United States, our mission is to be the No. 1 office design firm in Asia and to continue revolutionizing the delivery of design and build globally.

We have a company culture that is transparent, collaborative, innovative, progressive, honest and fast. Be part of the team that constantly challenges the industry norm and wants to be the best in the game.

To find out more visit