Job Description

Hotel EllBee Ganga View is an upscale, luxury boutique hotel nestled in the heart of Rishikesh. Our property boasts stunning views of the surrounding landscape and offers our guests a tranquil and rejuvenating retreat experience. Our commitment to personalized service, sustainability, and attention to detail ensures that our guests enjoy a truly exceptional stay. Our top-rated rooftop restaurant specializes in pure vegetarian, multi-cuisine dishes, with a primary focus on authentic Indian cuisine. We are currently seeking a dedicated and professional Steward to join our service team. If you have a passion for providing exceptional customer service and creating memorable dining experiences, we would love to hear from you. Greet and welcome guests, providing attentive and personalized service throughout their dining experience. Take guest orders accurately, ensuring a clear understanding of their preferences and dietary requirements. Communicate guest orders to the kitchen staff, and verify that dishes meet guest specifications and presentation standards before serving. Serve food and beverages efficiently, ensuring timely delivery and maintaining exceptional service quality. Possess a thorough knowledge of the vegetarian menu offerings, including authentic Indian dishes and other international cuisines, to provide recommendations and answer guest inquiries. Clear tables promptly and maintain a clean and organized dining area. Address guest concerns or issues professionally and courteously, ensuring a positive dining experience. Collaborate effectively with fellow service staff, kitchen staff, and other departments to ensure seamless guest service. Process guest orders and handle payment transactions using the restaurants POS system. Adhere to all food safety and hygiene regulations, as well as hotel policies and procedures. Requirements High school diploma or equivalent; hospitality-related training or education is a plus. Prior experience in the food and beverage industry. Excellent communication and interpersonal skills, with fluency in English; knowledge of additional languages is a plus. Strong knowledge of vegetarian cuisine, particularly authentic Indian dishes, and familiarity with other international vegetarian cuisines. Familiarity with restaurant POS systems. Exceptional customer service skills and the ability to handle difficult situations with tact and diplomacy. Flexibility to work various shifts, including weekends and holidays, as required. Professional appearance and demeanor. Benefits Competitive salary commensurate with experience Opportunity for growth and career advancement within the company Monetory Incentives based on performance A supportive and inclusive work environment

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