Sr Sales Staff Manager 3 Order Management

Year    Bangalore, Karnataka, India

Job Description

Summary The scope of the role includes ensuring standard operating order processes and mechanisms are set on regional level, key metrics and KPI's are defined and are measured for improved performance, while ensuring orders are fulfilled and executed compliantly and on time as per customers' requests.
The role would involve interacting with various stakeholders like Sales, Commercial Regional managers, Sales operation team, Finance, and controllership team besides factories globally, logistics and warehouse to ensure customer fulfilment.

GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.



You will be responsible for

The Order Management Leader owns key Order operations processes to drive regional backlog management, Order execution and Equipment delivery in collaboration with Inquiry to Order (ITO), OM(Order Management) , HPM(Project Management Team),Sourcing, Logistics, Lean & Commercial teams for Healthcare Systems equipment. She/he plays a pivotal role in sales transfer and revenue recognition compliance for Healthcare Systems equipment business in South Asia region.

Key responsibilities/essential functions include:

  • Leads Order management team in South Asia zones to ensure predictable Order Execution Process in collaboration with Sales, Modality, HPM(Project Management Team), Service and Finance. This includes:
  • Lead Regional Backlog Management & order Execution to Drive Equipment Delivery and Sales Transfers.
  • Contribute to revenue linearity by date management, timely execution, and risk mitigation for fulfillment in coordination with S&OP and global fulfilment teams.
  • Drive On-Time Delivery and Quality of delivery to Customers.
  • Inventory Management and Obso / reserve management
  • Delivery to KPI's related to Order Management
  • Act as single Interface to Modalities, Sales, HPM (Project Management Team) and Finance for matters related to orders execution and fulfillment.
  • Implementation of global programs related to Order operations in region.
  • Coordination with Logistics, shipping teams in Manufacturing & warehouses to ensure timely delivery of equipment to customers as per the orders in accordance with relevant Rules & Regulations.
  • Coordination with Logistics & sourcing teams to deliver cost productivity
  • Ensure adherence to revenue recognition norms and ensure proper documentation.
  • Drive Lean/Simplification projects to improve process effectiveness and efficiency
Quality Specific Goals:
  • Knowledge and understanding of all Global Privacy and Anti-Competition Policies (including but not limited to GE Healthcare HIPPA Guidelines, NEMA Regulations, etc.) and operates within them to ensure that no company policy or US / Int'l Law is broken.
  • Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or US / Int'l Law is broken.
  • Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
  • Complete all planned Quality & Compliance training within the defined deadlines
Required Qualifications:
  • Bachelor's Degree in Engineering, Operations Management, Business Management or other related-field.
  • At least 10 years+ of leadership experience in corporate environment.
  • Leadership skills to lead and influence teams and shape/lead growth vision and business strategy
  • Team oriented - ability to motivate and work well with diverse, cross-functional teams
  • Excellent oral and written communications skills
  • Analytical and process skills
  • Experience in interfacing with both internal team members and external customers as a part of a solution-based sales process
  • Communication skills to synthesize complex issues and communicate into simple messages.
  • Demonstrated ability to energize, develop, and build rapport at all levels within an organization
Preferred Qualifications:
  • MBA or Master's degree in Marketing, Business Administration or related field medical equipment industry acumen
  • Lean and Six Sigma knowledge
Inclusion and Diversity

GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

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Additional Information

Relocation Assistance Provided: Yes

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Job Detail

  • Job Id
    JD2937887
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bangalore, Karnataka, India
  • Education
    Not mentioned
  • Experience
    Year