Job Description

The Sr Program Manager is responsible for management of medium to large jobs and is required to provide support and tasking direction to the project technicians and sub contractors. This support will consist of administrative tasks, forecasting, planning, risk identification, change order management, billing and payments. Core duties include subcontract quality management, progress tracking and application for payment management, site engineering coordination and task management, and project planning for assigned activities. Also manages assigned technical work force and customer satisfaction. 1. Management Overall responsibility for completing assigned installation projects Ensures on time delivery of projects, within scope with zero or positive deviation. Leads creation and maintenance of the project plan. Works with the customer\'s project management to coordinate major milestones and resolve schedule issues. Monitors the project processes to identify opportunities for improving the project financial results on the basis of project changes and events (schedule, scope, hindrances etc.) and initiates/takes action to obtain these. Manage project specific install operations teams in the effective adoption, implementation and compliance with HBS Global and EMEAI policies, processes, procedures, tools and business best practices. 2. Customer Satisfaction Maintains customers satisfaction at acceptable levels and promptly resolves customer issues 3.Finance Ownership for assigned Project financial performance. Monitors financial performance on a monthly basis and reviews estimates versus actuals across their project deck to continuously improve Install operational metrics. Actively uses Change Order Management processes to increase revenue and minimize GM deviation 4.Cost Control & Productivity Effectively leads the implementation of productivity enhancing process changes related to project delivery. Controls cost and maximize productivity through the utilization of effective tools, processes and products. Ensures the availability of tools, equipment, and materials required while maintaining and controlling inventory levels. 5.Estimate and Risk Reviews Participate in estimate review process prior to jobs or contracts being quoted to ensure labour estimates are correct and that the work is achievable from a technical perspective.Ensure that subcontracts quotations, where applicable, are complete and documented. Participates in risk review and sales to operations handover meetings for assigned projects. 6.Resouce Planning Ensures projects are resourced properly. Develops effective partnerships with subcontractors and HAIL to ensure an adequate pool of resources is available.Manages selection and oversight of subcontractors for different jobs in conjunction, where appropriate, with supply team. 7.Performance Management Manage the performance management process, conducting performance appraisals, and providing coaching, training, career planning, development, salary administration and reward and recognition for assigned Personnel. 8.T eam Building / Communication Partner with other Project Managers to ensure that the most effective utilization of resources within the District. Build an effective team that is committed to organizational goals and fosters collaboration among team members and between teams. Develops an effective relationships with the Sales and Service teams so as ensure, effective sales to operations handovers, optimised utilisation of resources, maximised pull through of service and projects. 9.Change Management Be the change management leader for team and aggressively implement agreed to initiatives. 10.Health, Safety andstatutory compliance Ensure applicable local and industry codes and standards are upheld. Ensures that Honeywell SOPs are adhered to. Ensure a safe and healthy work environment through effective communication, training, equipment/vehicle maintenance and facilities improvement.Manage safety program for assigned Projects. Education level and/or relevant experience(s) Engineering / Management degree (Desired) PMI Certification (Desired) Knowledge and skills (general and technical) 10+ years experience in a team/project management Thorough knowledge of Project operations and financial processes Demonstrated ability to lead a team Other requirements (licenses, certifications, specialized training, physical or mental abilities required) - The ability to understand financial data at contract level and identify appropriate actions indicated by variances to ensure key metrics are achieved. - The ability to obtain relevant information on operational issues from multiple sources, think broadly about those issues and recognize trends/possible cause-effect relationships. - The ability to make considered and effective decisions and take clear action to address issues. - The ability to mobilize resources and develop and implement action plans / control mechanisms to achieve desired results and deliver on commitments. - The ability to understand the implications and assess the appropriate degree of acceptable risk and take actions to minimize risk. - The ability to build and maintain effective relationships with customers based on trust and mutual understanding. - The ability to embrace change and guide the team through periods of change in a positive and proactive way. - The ability to achieve results through the transfer of decision making authority and task accountability to appropriate direct reports setting clear time scales and deliverables and providing ongoing appropriate support and feedback. - The ability to enhance the performance of individuals and teams through setting challenging performance standards, providing constructive feedback on performance and collaboratively discussing improvement strategies. - The ability to gain other people\'s buy in to a course of action by communicating ideas with conviction, selling the benefits of the proposal and using compelling logic. - The ability to engage employees by providing relevant information in a timely manner using clear and compelling messages and by listening to and valuing input from employees. - The ability to demonstrate energy and determination to achieve results and improvement by overcoming obstacles, remaining effective despite setbacks and challenging current thinking.

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