Sr. Operation Manager Call Center
Job Description
Experience: 8-12 years Location: Gurgaon Work Experience 8 Years Minimum 3 yrs of experience as Manager Operations on papers. Gender Female/ Male Industry Exposure Required . Can communicate in Hindi and English both . Experience in Outbound Tele calling/Tele Sales/lead generation. . Lead Generation process . Outbound Tele calling exposure is preferable. . Must have worked on dialer. Job Role . Communicates information in a timely, accurate and understood manner to all sales team members . Track and accurately update operational performance files for Sales Agents on a weekly basis. . Manage and drive sales team target and performance . Dive sales teams performance on systems and all metrics in accordance to the contractual . obligation . Ensure regular feedback is given to Sales Agents with regards to action plans that have been set . Skills: call center management,bpo call center,call center
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Job Detail
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Job IdJD3126318
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGurgaon, Haryana, India
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EducationNot mentioned
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ExperienceYear