Job Description

:

Job purpose

Provides MIS support for third party administrators, Health Maintenance organizations, preferred provider organizations, managed care organizations and many more in US healthcare insurance market by identifying and updating information.

The ultimate motive is to ensure commendable service standards and maintain very high customer satisfaction.

Duties and responsibilities

Listed below are the primary job duties and responsibilities that are required:

Creating reports and dashboards for reporting performance data for all lines of business with the account, daily, weekly, monthly

Get on calls with the different departmental heads and managers to understand the requirement and create reports to help gauge LOB performance daily, weekly and monthly

Set high standards, promote innovation

Good presentation skills

Ensure 100% adherence to schedule.

Maintenance of required reports in Excel, power point etc

Essential Job Functions

Strong written and verbal communication skills to interact cross functionally and/or with seniors, with an ability to convey messages in a clear and structured manner

Have the ability to work under pressure stringent deadlines which may demand extended working hours

Ability to work independently

Create daily, weekly monthly MIS reports

Create daily, weekly, monthly per person/ team productivity reports

Create item wise MIS vs system reports

Should have working knowledge of macros and preferrable to have worked on MS Access

Would be required to create dashboards from scratch by understanding the requirement, gathering the required data and working independently / as a team in creating the reports and dashboard, published to the top management daily

Should be well organized and have advance problem-solving skills, as well able to work in a fast-paced environment

Exceptional verbal and written communications skills and the ability to interact effectively with others, both internally and externally

Adhere to the team norms for making the overall team a cohesive one.

Ability to prioritize and manage workload.

Must be ready to work in night shifts

Experience and Skills requirement for this role:



Should be good with MS Office and reporting.

Strong analytical and problem-solving skills

Strong experience in MS office (MS Excel, Power point, Word etc)

Qualification Requirement

Undergraduate (10+2)/Diploma / Graduate (Only Arts or Science) \xe2\x80\x93 Non-Technical Only

Good communication skills.

MIS experience \xe2\x80\x93 2 years

Advance excel minimum 1 year

Skills:

PRIMARY COMPETENCY : WFM PRIMARY SKILL : Schdlg&Capacity Planning PRIMARY SKILL PERCENTAGE : 100

About Company:

Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. We have been recently felicitated by the economic times as the most distinguished digital company 2015. We have also been ranked 29 of 100 largest financial technology vendors by American Banker and BAI in the FinTech Forward Top 100 rankings.

Mphasis