Job Description

Requisition Request Template - Per Skill (Voice, Non Voice, Mortgage etc.) LOB Delivery Excellence MSMART ID NA OPPURTUNITY NAME Quality Transformation CLIENT NAME: (I.E., CHARLES SCHWAB, ZURICH ETC.,) BPO - Business Excellence PROJECT ID 70446 PROJECT NAME: (E2E, HELOC, ETC.) BPO - Business Excellence BILLING TYPE Non-Billable POSITION BILLABILTY STATUS Non-Billable PROCESS TYPE Non-Voice EMPLOYMENT TYPE Full Time HIRING MANAGER EMP ID 2333474 HIRING MANAGER NAME Hemant Kanani POSITION TYPE (BUSINESS JUSTIFICATION) New Position POSITION SUB TYPE (HIRING TYPE) External POSITION SUB SUB TYPE External LEVEL 8 JOB TITLE Black Belt Consultant PRIMARY SKILL Certified Six Sigma Black Belt LOCATION 1 Bangalore NO OF POSITIONS 1 LOCATION 2 Pune NO OF POSITIONS 1 LOCATION 3 NO OF POSITIONS TOTAL POSITIONS 2 FACLITY (BUILDING & FLOOR) ONSITE/OFFSHORE Offshore REQUESTED LIVE START DATE 10-May TRAINING DURATION IN DAYS 0 BILLING START DATE 10-May BILLING RATE PRIORITY 1 JOB DESCRIPTION Anticipate issues and risks and act to mitigate these quickly handle any unforeseen roadblocks swiftly and effectively. \'X Consistently demonstrate good listening skills -encourages feedback on communications and seeks to improve these. \'X Think about the audience, the message and the context when planning communications and selecting communication tools and media use basic skills to effectively structure communications. \'X Manage delivery of financial improvement initiatives. \'X Work across global and regional teams to ensure commonality of understanding and objectives Vi.e. local teams are focused on delivering against global imperatives, whilst those same global imperatives are shaped to reflect the business needs of the region. \'X Ensure that assignments are delivered using the appropriate technologies and tools including Group standards. MAX SALARY MIN SALARY HOURLY/MONTHLY/DAILY/WEEKLY BACKGROUND VERIFICATION Standard COMPUTER SOFTWARE REQUIRED Yes SPECIFY SOFTWATE (IF YES) Minitab NEED IT ASSET Yes ASSET NEED COMMENTS Laptop PHONE EQUIPMENT REQUIRED No SPECIFY EQUIPMENT (IF YES) SECURITY ACCESS REQUIRED No SPECIAL LICENCE REQUIRED No SPECIFY SPECIAL LICENCE No CLIENT LOCATION No CLIENT COUNTRY NA CLIENT STATE NA CLIENT CITY NA

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