Company Description
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can?t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. With more than 7,700+ customers, we serve approximately 85% of the Fortune 500?, and we're proud to be one of FORTUNE 100 Best Companies to Work For? and World's Most Admired Companies?. Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow. Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

What you get to do in this role:

• Serve as a mentor and leader for a team of highly technical network engineers. Understanding the business requirements of the markets and mapping them to technical solutions is key to success in this role. Being an effective and successful people manager is equally important as technical ability.
• Participate in and provide strategic influence to other ServiceNow business leaders.
• Operate in a rapidly evolving environment, adapting quickly to new information and re-prioritizing as needed. Change is a constant at ServiceNow as we support our rapid growth.
• Influence decision making of overall network investments through exceptional communication and presentation skills.
• Ability to travel internationally to engage with in-country engineers and met with regulated market personnel.
• Help engineers and managers develop their careers, assigning them to projects tailored to their skill levels, long-term skill development, personalities, and work styles.
• Assess employee performance frequently, address under-performance, and recognize and promote excellent performance. This includes participation in regular employee assessment checkpoints.
• Work closely with recruiting staff to expand the team, including sourcing candidates, interviewing candidates and onboarding new employees.
• Attend and speak at major industry conferences.

Qualifications
To be successful in this role you have:

• 10+ years of experience in managing a globally distributed network engineering organization.
  
• A strong background in network engineering and a deep understanding of core Internet networking technologies: routing, switching, load-balancing, firewalls, etc.
• Experience recruiting and managing technical teams, including performance management and managing engineers. Maintaining team morale and delivering results are key.
• Excellent project management skills and the ability to work in a fast-paced work environment.
• Capable of technical deep-dives into analyzing and determining the root cause of impacting events. Must be able to drive systemic changes with a view towards site reliability
• Ability to clearly communicate complex technical issues to varied audiences including senior management.

Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office. If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance. For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government. Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.
From Fortune. ? 2022 Fortune Media IP Limited All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.