Min. 10 years of SAP project experience in end-to-end Implementation or rollout projects. Working experience in CRM On-Premises topics with a sound knowledge of Sales Service Module. Having knowledge of SAP CRM B2B B2C , Mobile, CIC Customer Intera ction Center, WebUI. Expertise in SAP CRM end to end Lead to Cash process including Marketing, Sales and Service and Internet Pricing Configuration,PDP,Text determination procedure. Extensive experience in SAP CRM Middleware, integration with non-SAP systems through Web-services, Web-Methods or using SAP PO HCI or any other middleware. Must be involved in daily health check and Queue Bdocs monitoring activities. Gt67yProficient and Hands on Working in CRM Sales # Opportunity, Quote and sales o rder Knowledge hands on in CRM marketing attributes & campaigns - though not mandatory. Atleast 2 implementation in CRM service # Service order management, Complaints and Service contract, Ibase. Integration knowledge with ECC and S4H. Item category configuration,Determination. Having experience in resolving BP Product Org Condition Master data related issues Good at Coordination, Communication, Customer facing, Managing client escalation, Critical High priority issues. Good at Quality drives with Problem solving analytical skills..
Job Requirements: CS Customer Service, Configuration Management, SAP Functional configuration
Job Type
Full Time
Location
CHENNAI
Mandatory Skills
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