Job Description

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About Technip Energies

At Technip Energies, we believe in a better tomorrow, and we believe we can make tomorrow better. With approximately 15,000 talented women and men, we are a global and leading engineering and technology company, with a clear vision to accelerate the energy transition. Designing and delivering added value energy solutions is what we do.

Global Business Services India

At Technip Energies, we are continually looking for ways to become more efficient, and ways to improve our quality, customer focus and cost competitiveness. The Global Business Services (GBS) organization is key to executing this strategy, by standardizing our processes and centralizing our services.

Our Vision: A customer-focused, cost-efficient, innovative, and high performing organization that drives functional excellence.

GBS provide streamlined and consistent services to our internal customers in the domain of Finance and Accounting, Human Resources, Business Functional Support, Procurement and Legal. Our services fit our global organization and allow us to focus on business strategy and priorities. GBS also maintains continuous improvement plans to enhance our customer-oriented service culture.

Responsibilities/ Missions:

Key Activities:

This role (Sr. Executive / Lead Analyst) will be primarily responsible for handling L1 Support - Financial Module for People Connect (Oracle Fusion) ERP for Technip Energies. You will be required to work as Level one support - Financial for People Connect ERP in close coordination with L2, L3 Support team, business stakeholders and other internal teams handling Finance & Accounting.

Business Support

• Managing L1 Support to People Connect Users mainly for Oracle Financial Module.
• Developing and Running SQL queries.
• Resolving business blocking errors and day to day issues/queries raised by end users.
• Update Local / Global master data setups in ERP basis SNOW request / Incident.
• Incident / Request management in SNOW ticketing tool.
• Coordinating with Functional Support team, L2/L3 Support Team for issues resolution.
• Performing SIT & supporting UAT test for new enhancement / deployment.

Key Interactions:

• L2, L3 Support teams
• Functional Support Team
• Business Stakeholders

Essential:

• Experience of 2-6 years in Oracle ERP.
• Knowledge of Finance and or P2P functional module.
• Experience in handling L1, L2 Support of Oracle ERP.
• Good communication skills
• Knowledge of PL/SQL
• Experience of handling any ticketing tool, incident management.
• Good knowledge of Office 365 tools.

Preferred:

• Knowledge & Experience in Oracle ERP Finance Module & P2P
• Should have experience in handling L1/L2 support.
• Working experience Service Now ticketing tool

You are meant for this job if you have/ are:

• Good L1/L2 support experience
• Good planning, time-management & communication skills
• Ability to learn & adapt quickly.
• Enjoy working in a fast-paced environment where priorities can change often, therefore the ability to work in a self-directed fashion adjusting priorities as required.
• Strong Customer Service ethic and presentation
• Show strong initiative, proactive and persuasive.
• Flexible working hours during peak business periods

Your future at Technip Energies

• Potential career path, if possible
• Training and development
• Diverse and international team if relevant

What\'s next?

Once receiving your application, a recruiter performs an initial check between your skills and qualifications with our stated requirements prior to a detailed and focused review carried with the hiring manager. We expect to take up to a few weeks to perform that review. If you hear from us, it is because we want to organize interviews and meet you physically or virtually upon locations. To have an overview of the recruitment process, visit our dedicated webpage

We invite you to get to know more about our company by visiting and follow us on , for company updates.

Technip Energies