Job Description

Overall Role Purpose To deliver best in class Transmission Technical Support for Core and Customer links on multi-vendor transmission networks across Global Foot Print. This role will carry out Core Network Customer Circuit Configuration, Testing & Migrations on SDH/SONET/DWDM/OTN network environment, scheduling, booking Planned outages and carrying out of network & customer change activities, network upgrades & re-routes and requires numerous coordination with multiple internal and external teams. They will work on the following platforms: Ciena 4200, 5200, 6500, Ciena CD/CI, 5410, Core Stream, Infinera, DNX11/Envision, Nortel, Turin (CN3600). Inventory platform - Cramer, Clarify, Remedy and Mori. Key Requirements Good knowledge on Provisioning in SDH/SONET/DWDM/OTN Transport Network Should have previous experience in NOC/Provisioning & Testing experience Coordination with Other Licensed Operators for Planned Outages / Migrations Basic knowledge on IP data network Experience in NMS/EMS applications Experience in OSS & TMN Environment Experience in Database applications like Remedy, Clarity & Crammer etc Experience in SONET environment is a definite plus Should have excellent communication skills in English - Verbal & Oral Coordination with Planning and Field Support teams for the delivery of SDH/SONET/DWDM/OTN Core bandwidths Ability to work unsupervised, be a team player under pressure and should be delivering best in class service in line with the organization standards Consultation and support to wider teams to support their activities where necessary Able to adapt quickly to new systems, technologies and processes Working knowledge of Any Foreign Language (French/Spanish/German/Japanese etc) is a definite plus. Qualifications B.E / B.Tech in Electronics and Communications or Equivalent qualification with 4 years\' experience in Telecommunications or large enterprise systems support environment.

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