Sr Consultant, Professional Services Engineer

Year    Bangalore, Karnataka, India

Job Description


What We\'ll Bring: As part of the Professional Services Team, you will be responsible for deploying and supporting the Trusted Caller Solutions in the cloud or on-premises client infrastructure. You will be assisting with successfully on-boarding multiple customers onto the TCS platform. The work is technically challenging and highly rewarding and will be crucial to the adoption of the TCS across the carriers and enterprises.
The ideal consultant would be working in a fast-paced environment collaborating with the core development and innovation teams in keeping abreast of platform features, changes, and infrastructure requirements. The consultant will also work very closely with clients and partners to understand specific use cases and identify solutions for deployment.

What You\'ll Bring: \xe2\x80\xa2 Bachelor\xe2\x80\x99s (B.S) or Master\xe2\x80\x99s (M.S) degree in Computer Science or related field \xe2\x80\xa2 Minimum 8+ years of professional services consulting experience. \xe2\x80\xa2 Great communication skills, as this is a customer facing role. \xe2\x80\xa2 Understanding of object-oriented design and object-oriented programming, a plus. \xe2\x80\xa2 Should have proven experience in application integration and consumption of web services / RESTful services. Client-side development experience mandatory and server-side development, a plus. \xe2\x80\xa2 Experience in deploying production grade, highly scalable solutions based on cloud-native micro-services architecture. \xe2\x80\xa2 Experience in one or more modern programming languages such as Java, C++, Python, Go. \xe2\x80\xa2 Experience with Spring framework including Spring boot, Spring batch, Spring Data \xe2\x80\xa2 Proven experience with RDBMS and NoSQL DB (MongoDB/Cassandra preferred) clients. \xe2\x80\xa2 Knowledge of Computer Science fundamentals in data structures (document form, JSON/YAML), problem solving, algorithm design and analysis. \xe2\x80\xa2 Experience with VoIP protocols like SIP, ENUM will be a huge plus. \xe2\x80\xa2 Familiarity and experience with CallerName (CNAM) protocols, ecosystem and STIR/SHAKEN will be a huge plus. \xe2\x80\xa2 Good understanding of cryptography, encryption, and PKI Digital Certificate Management (X.509) using crypto libraries. \xe2\x80\xa2 Good familiarity with open-source development. Any hands-on experience with integrating open-source components into projects would be an advantage. KEY RESPONSIBILITIES \xe2\x80\xa2 Be a TCS application suite technical expert. \xe2\x80\xa2 Coordinate with the Account Manager / Project Manager and identify solutions for customer deployments. \xe2\x80\xa2 Assist with the on-boarding of new customers onto the TCS environments (Connectivity, customer profiles, test data set up etc.). \xe2\x80\xa2 Work with the customers to understand their current/supported environments and compatibility requirements. \xe2\x80\xa2 Work with customers to complete documentation of recommended architecture needed for deploying or optimizing Trusted Call Solutions. \xe2\x80\xa2 Work with the customers to develop any custom scripting required to deploy environmental software support and deployment. \xe2\x80\xa2 Work with customers to discuss, design, document, and deploy configurations for customer-owned network equipment. \xe2\x80\xa2 Enable and support the inter carrier testing. \xe2\x80\xa2 Work with customers to develop requirements, epics/user stories, and acceptance test plans for any custom software features. \xe2\x80\xa2 Work with customers to design, document, and evaluate their high-level architecture and approach to deploying Neustar Trusted Call Solutions. Act as lead consultant and domain expert to include optimized configuration of client network, devices, call flows etc. to ensure that the solutions will provide the desired benefit. \xe2\x80\xa2 Provide expert-level feedback to client\xe2\x80\x99s vendor security risk assessment. Coordinate internal inputs across multiple groups within Neustar to provide complete feedback. Coordinate execution and response to vulnerability scans as required. \xe2\x80\xa2 Work with customers to design, document, and evaluate their low-level architecture and execution plan for deploying Neustar Trusted Call solutions, including system architecture, IP address assignments, firewall rules, etc. \xe2\x80\xa2 Lead the deployment of TCS into the public/private cloud/client infrastructure and create the necessary MOPs for internal/external audience. \xe2\x80\xa2 Deploy and test RESTful services in various environments using modern techniques of CI/CD. \xe2\x80\xa2 Develop and write great deployment documentation as part of the overall Delivery Plan for both internal audience and clients. \xe2\x80\xa2 Execute client use-cases (Portal and APIs) to guarantee advertised product functionality. \xe2\x80\xa2 Collaborate effectively with cross-functional organizations including software developers, innovation teams, architects, project managers, product managers and operations. \xe2\x80\xa2 Follow Agile development methodology leveraging tools like GIT (SCM), JIRA (User Stories). \xe2\x80\xa2 Work with Product and Sales team members to respond RFI/RFP\xe2\x80\x99s. NICE TO HAVE \xe2\x80\xa2 Call authentication protocols: STIR/SHAKEN protocols and protocol extensions \xe2\x80\xa2 Digital signatures: signatures, verification, and PKI \xe2\x80\xa2 Infrastructure: OpenStack (KVM Hypervisor, qcow2, HEAT Orchestration Template), AWS (AMI, CloudFormation), VMWare (OVA\xe2\x80\x99s, ESXi Hypervisor) \xe2\x80\xa2 Container based deployments: Docker, Kubernetes \xe2\x80\xa2 Orchestration: Ansible (Python based custom modules) \xe2\x80\xa2 Automation: Cucumber (Ruby, Java) \xe2\x80\xa2 Messaging: Streaming with Pub/Sub architecture (Kafka) \xe2\x80\xa2 Monitoring/Alerting: Prometheus, Grafana, Splunk \xe2\x80\xa2 Documentation as code techniques \xe2\x80\xa2 Protocols: DNS (Domain Name Service), HTTP, SSL, OAUTH2 (3rd party/ Authentication/ Authorization) \xe2\x80\xa2 3rd Party Network Elements: Asterix (Opensource IP-PBX), Free Switch, Acme/Oracle SBC, Cisco Call Manager (CUCM) \xe2\x80\xa2 UI Development techniques using Angular/React JS or similar frameworks

Impact You\'ll Make:

Experience with Big data stack and understanding of the technology.

TransUnion Job Title

Sr Consultant, Solutions Consulting

TransUnion

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Job Detail

  • Job Id
    JD3225616
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bangalore, Karnataka, India
  • Education
    Not mentioned
  • Experience
    Year