Job Description

Partner with IT Project Managers and Business stakeholders to identify business goals; document current state business/technical processes and data flows; document future state processes and data flows; document gap analysis between current state and future state Lead requirements gathering, analysis and verification to write requirement statements that are complete, consistent, concise, accurate, traceable, and verifiable Identify impacted business and IT areas, seek appropriate representatives across the teams, and lead discussions to identify issues, impacts, possible solutions and project estimates Partner with Tech team to understand and document current system functions and limitations Partner with Technical and Architecture resources to design possible, feasible solutions, leveraging current assets as appropriate and consistent with the broader enterprise direction Lead discussions and design sessions involving the appropriate resources in decisions concerning UIs, data flows, data integrity, data integration, system integrations, business process reengineering and project phasing Ensure clarity between business and IT to ensure that IT knows what needs to be built and the business agrees the solution meets the need Partner with Technical, QA and Business to verify the solution solves business needs and functions as agreed Qualifications Minimum 7 years of proficiency in performing the BA role in AJILE methodology. Extensive experience and demonstrated knowledge of at least one relevant business area in Salesforce. Proven experience in Salesforce configuration and Admin tasks. Experience in handling Salesforce seasonal releases. Functioning knowledge of and sensitivity to Organizational Change Management. Proven experience in requirements gathering tools (JIRA), processes and procedures. Proven ability to lead, influence, negotiate and persuade. Solid interpersonal skills; ability to effectively present information and respond to questions across all levels of the organization; and cultivate relationships with internal and external customers to achieve business objectives EDUCATION And/or EXPERIENCE Bachelor\'s degree and/or equivalent experience. 7-10 years of experience as BA in Salesforce applications. Certificates, Licenses, Registrations SFDC Certified Administrator is strongly preferred Certified in Sales Cloud, Service Cloud is strongly preferred. California Residents Click Below For Privacy Notice http://www.worldpaccareers.com/uploads/2/4/0/4/24047148/advance_auto_parts_--_california_candidate_privacy_notice.pdf R-0365996 We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

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