Job Description

Calling all innovators \xe2\x80\x93 find your future at Fiserv.

We\xe2\x80\x99re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day \xe2\x80\x93 quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we\xe2\x80\x99re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title Sr. Associate, Technical Professional Services

What makes a fantastic Implementation Analyst
The Implementation Analyst is responsible for leading successful implementations for Fiserv\xe2\x80\x99s solutions. These implementations are for new clients and existing clients. The analyst engages directly with the client from the project kickoff through go-live.

This is a fast-paced position requiring flexibility and the ability to easily accept and manage change. The analyst must have the ability to listen and understand the client\xe2\x80\x99s business challenges and opportunities. This will allow them to provide direction to the clients to achieve their objectives and success.

As part of the implementation process the Implementation Analyst will utilize business analysis techniques, tools, and common templates.

Opportunities for awards and recognition based on performance for demonstrating the Fiserv Values.

Basic Qualifications for Consideration:

• Bachelor\xe2\x80\x99s or Associate degree in business, finance, accounting, computer science and/or related field required. Equivalent work experience may be substituted.
• At least 1 year of experience in direct customer/client project or support involvement

Preferred Skills, Experience, and Education:

• 3+ years of direct customer/client project or support involvement.
• Plan, coordinate projects and partner with all key business stakeholders to ensure a successful completion of a project.
• Manage client expectations and delivering within various time frames and deadlines.
• Work with clients to gather project artifacts and configuration requirements.
• Submit requests for product configurations.
• Confirm training is scheduled and manage any post-training questions.
• Support client during pre-production testing activities
• Submit requests for production activities.
• Support client for 1-2 weeks postproduction.

• Strong self-motivation with excellent time management skills, including ability to work on time sensitive projects to meet deliverables by expected due date.
• Strong time management and organizational skills.
• Ability to work on multiple projects at the same time.
• Excellent communication skills both written and verbal.
• Ability to work independently and collaboratively.
• Creative problem solving skills.
• Strong analytical and troubleshooting abilities
• Self-motivated with self-accountability and strong organizational skills to effectively manage time, projects and follow-up.
• Ability to exercise appropriate judgment/decision making skills to ensure client success.

Travel required: N/A
Learn more about Fiserv:

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.

We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

Life moves fast. And as it does, we know most people aren\xe2\x80\x99t thinking about \xe2\x80\x9cfinancial services\xe2\x80\x9d But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We\xe2\x80\x99re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company\xe2\x80\x99s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE\xe2\x84\xa2 500 company and one of FORTUNE Magazine World\xe2\x80\x99s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.

In this role you will be aligned with solutions to our banking customers. We deliver comprehensive bank platforms and value-added products and services for community, mid-tier, and large financial institutions. We offer flexible technology solutions that enable financial institutions to quickly align to customers\' expectations. With a modular approach to delivery, financial institutions can preserve platform investments while delivering both updated functionality and a consistent experience across channels.

From understanding consumer needs based on the latest research to analytics and advisory services that help identify growth opportunities from accounts, payments and industry data, we help clients access and act on data to create better outcomes

Fiserv bank platforms \xe2\x80\x93 Cleartouch, DNA, Precision, Premier, Signature \xe2\x80\x93 enable banks to efficiently manage a wide range of activities such as account opening, deposits, withdrawals, loans, customer information management, and general ledger and accounting tasks. Each Fiserv bank platform has unique capabilities, but they all help our clients improve customer service and streamline their back-office operations.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer (Minorities/Females/Vets/Disabled/LGBTQ+)

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE\xe2\x84\xa2 500 company, one of Fast Company\xe2\x80\x99s Most Innovative Companies, and a top scorer on Bloomberg\xe2\x80\x99s Gender-Equality Index, we are committed to excellence and purposeful innovation.

Our commitment to Diversity and Inclusion:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won\xe2\x80\x99t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won\xe2\x80\x99t send you a check to cash on Fiserv\xe2\x80\x99s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.

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