:
: Senior Associate \xe2\x80\x93 Branch Operations
About HDFC Life:
HDFC Life, one of India\'s leading private life insurance companies, offers a range of individual and group insurance solutions. HDFC Life continues to have one of the widest reaches among new insurance companies with about 380+ branches in India touching customers in over 900 cities and towns.. Our long-stated strategy of balanced product mix, diversified distribution, continuous product innovation and re-imagining insurance through effective use of technology has enabled us to continue our journey despite the ever-changing external environment.
Purpose of the Job:
To ensure customer service and support all backend operation like NB, PS, Accounts Revival, and Lead Generation. To track Persistency and increase the same and Revival UW
Duties & Responsibilities:
-Customer Relationship and Services: \xe2\x80\xa2 Interacting with external customers and internal customers and addressing their queries, requests and complaints.\xe2\x80\xa2 Upfront Complaint Resolution\xe2\x80\xa2 Complaints Management.
-New Business Processing: \xe2\x80\xa2 Handling end to end New business processing \xe2\x80\xa2 Scrutiny of accepted New Business application forms, recording rejections\xe2\x80\xa2 Creation of client IDs and receipting of money.
-Policy Servicing :\xe2\x80\xa2Processing all policy servicing txns and follow-up with HUB for same day processing and NAV allocation
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.