Job Description

Grow your career with a growing organization

Whether they\xe2\x80\x99re helping people reach their long-term financial goals or providing personal wealth management strategies, every associate contributes to changing the lives of those we serve for the better. When it comes to job satisfaction, that\xe2\x80\x99s hard to beat. And from a personal satisfaction perspective, you\xe2\x80\x99ll enjoy the freedom to support causes that matter to you and experience a truly inclusive work environment. Your future starts now.

Continue to build your rewarding career helping others achieve their financial dream at an organization that values your own long-term success. With your unique talents, you have what it takes to be bold and brilliant in everything you do and reach new heights for a company dedicated to diversity and inclusion, community, and you.

The Sr Analyst Technical Initiatives and Strategy plays a valuable part, serving as an operational contact and acting as a bridge between the different organization\xe2\x80\x99s within Empower. The ideal candidate will collect, monitor and study business processes and develop strategies to improve upon them. They will work with other teams to ensure that they have the tools necessary to succeed and help in resolving internal issues all the while ensuring a high level of employee satisfaction.

What you will do:

• Troubleshoot internal queries from within and across the organization and ensure a quick resolution.
• Analyze current procedures and make recommendations on how to improve and scale.
• Document current procedures and guidelines.
• Ensure ongoing continuity amongst teams within the Organization and greater Empower.
• Performs the formulation, definition, analysis, documentation (e.g., user guides, process flow charts, training materials), testing and maintenance of highly complex systems/application scope and objectives, and training while working closely with systems architecture, development, engineering teams and other stakeholders.
• Collaborate with key functional stakeholders to analyze business issues, to define requirements, design solutions, determine operational objectives, gather information, and evaluate output requirements and formats to make recommendations to solve organizational issues.
• Accountable for supporting the customer relationship providing support, guidance, troubleshooting and resolutions to existing vendor relationships as they arise.
• Acts as the primary liaison between key business area and systems teams, communicating updates, changes or issues to key stakeholders.
• Maintains documentation, project tracking, and key stakeholder reporting metrics.
• Accountable for training and other activities involved in onboarding, engineering enablement and offboarding.
• Provide optimal and cost-effective solutions to business teams in achieving business objectives.
• Provide functional and technical guidance to business teams when needed.
• Conduct Business Meetings and assist Project Managers in developing project plans, including budgets, timelines and forecasts.

What you will bring:

• Strong interpersonal and critical thinking skills.
• The ability to provide guidance, leadership, and mentorship while fostering internal relationships with team members, leaders and executives.
• The ability to establish, kindle and maintain strong relationships with vendors and when needed aid in the resolution of contract and personnel issues.
• Strong knowledge of Agile development methodology including experience with Jira and Confluence
• 5-8 years of experience working in business intelligence, analytics, process improvement or related field
• Bachelor\xe2\x80\x99s degree our equivalent (4 additional years) experience from an accredited College or University

What will set you apart:

• Bachelor\xe2\x80\x99s degree in Information Technology, Computer Science or equivalent
• A background in Retirement, Finance or the Insurance Industry
• A high level of proficiency with technology including Jira, Excel, and SharePoint
• Master\xe2\x80\x99s degree from an accredited College or University

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.

COVID

COVID vaccinations are required for all individuals working in any Empower office location or who participate in in-person meetings and/or business activities, subject to state and local laws. Most Empower positions may require on-site presence on an occasional or regular basis and associates will need to provide proof of COVID vaccination, subject to state and local laws. Associates unable to comply with the COVID vaccination requirement due to medical reasons may request an accommodation.

Empower Annuity Insurance