Job Description

:

Location: Pune

Level 4

Senior Technician

Experience

\xef\x82\xb7 5-10 years of experience in insurance, compliance, accounting, or another financial services sector

\xef\x82\xb7 Excellent Written and Verbal Communication

\xef\x82\xb7 Ability to establish relationships with key business stakeholders

\xef\x82\xb7 Strong Analytical skills

\xef\x82\xb7 Attention To Detail

\xef\x82\xb7 Empowering/ Development of Subordinates

\xef\x82\xb7 Result Orientation

\xef\x82\xb7 Resource Optimization/Work Process Orientation

\xef\x82\xb7 Managing Performance

\xef\x82\xb7 Interpersonal Effectiveness

\xef\x82\xb7 Integrity And Trustworthiness

\xef\x82\xb7 Flexibility

\xef\x82\xb7 Self-Development and passion for Learning

Preferred:

\xef\x82\xb7 Experience in Insurance industry

\xef\x82\xb7 Basic Accounting & Credit Control knowledge

\xef\x82\xb7 Quality Standards awareness

\xef\x82\xb7 Quality improvement using six sigma

Nice to have:

\xef\x82\xb7 Lean/ Green Belt Certified

\xef\x82\xb7 Advanced Excel/VBA Skills

\xef\x82\xb7 IBA & BE experience

\xef\x82\xb7 Cass 5 Client Money rules

\xef\x82\xb7 Experience in working with automated assisted processes

Responsibilities:

\xef\x82\xb7 QC for BE month end MI (Client Money Compliance)

\xef\x82\xb7 Designing and building new BE QC reports \xe2\x80\x93 in collaboration with AS Client Money Manager & Lead BE Sr. Technician

\xef\x82\xb7 SME support for Lean Improvement Project

\xef\x82\xb7 BE Processed Error log

\xef\x82\xb7 After correction/Recheck

\xef\x82\xb7 C&D codes weekly QC

\xef\x82\xb7 Restricted Codes C, D H daily QC

\xef\x82\xb7 Bank Detail Weekly Check

\xef\x82\xb7 Small Change Approval

Team Interactions:

\xef\x82\xb7 Regular interaction with Technicians & Trainee Technicians to review and provide guidance on deliverables

Within the company:

\xef\x82\xb7 Collaborate with the onshore BE team

\xef\x82\xb7 Participate and proactively contribute to new project related initiatives including Lean improvement

Outside the company:

\xef\x82\xb7 Liaise with Ardonagh Client Money Manager

Skills:

\xef\x82\xb7 Ability to manage process exception

\xef\x82\xb7 Exceptional communication skills

\xef\x82\xb7 Attention to detail

\xef\x82\xb7 Excellent analytical and problem-solving skills

\xef\x82\xb7 Ability to work well as part of a team

\xef\x82\xb7 Relationship building skills

\xef\x82\xb7 Integrity and trustworthiness

\xef\x82\xb7 Ability to give QC feedback in a positive and constructive manner

Skills:

PRIMARY COMPETENCY : Insurance PRIMARY SKILL : Non-Voice PRIMARY SKILL PERCENTAGE : 100

About Company:

Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. We have been recently felicitated by the economic times as the most distinguished digital company 2015. We have also been ranked 29 of 100 largest financial technology vendors by American Banker and BAI in the FinTech Forward Top 100 rankings.

Mphasis