Job Description

We are looking to add a key member to our Deal Desk operations team within the finance dept. We re looking for a hard-working, detail-oriented, problem solver and individual contributor who will own the Ready Closed Won process and work cross-functionally with sales to review and book purchase orders in order to close sales. What Youll Do: Own the Ready Closed Won process, which includes reviewing orders for products and services as against quotes, information in SFDC and against terms and conditions in customer and/or reseller agreements in order to book orders accurately, quickly and in accordance with CrowdStrike revenue policies. Work directly with sales and other departments as necessary in order to correct and book orders in ready closed won process. Effectively resolve booking related issues by collaborating with sales, billing, revenue recognition and other relevant teams. Provide comprehensive guidance/help to sales to educate them and to resolve issues with Customer First mentality. Work on different dealdesk requests raised by sales. Work extended hours in the end of each month in order to help close important deals. Proactively find out solutions for non-standard questions by sales Closely partner with key cross-functional teams (sales, legal, product mgt, ops, and finance) to drive deal closure. Gain a comprehensive understanding of Crowdstrike products and services. Provide corrective guidance and direction to sales on all opportunities issues identified. Leverage and share with others on the team best practices associated with the activities of everyday work. Provide regular process improvement/best practice (what has worked well on an opportunity/ies) to deal desk leadership. Actively join, engage and participate on key business projects. Assist Invoicing and Collection team on how to remedy issues. Investigate deals and troubleshoot solutions. Maintain a strong understanding of current CS offerings (product, services) to enable critical quote/opp review. Find, articulate, and drive implementation of innovative opportunities to scale the business and reduce friction where we can. Align to Crowdstrike core values as part of everyday performance of these responsibilities. What You ll Need: Any bachelors and relevant work experience of 5-7 years. Attention to detail is mandatory - this requires a high level of accuracy and detail focus. Excellent written and oral communication skills Enthusiasm and willingness to work hard. Prior working experience in any/all of the following is not mandatory, but is a plus: Prior knowledge and accounting operations experience in a high tech, fast growth environment. Experience working with sales organizations in a fast-paced environment. Experience with NetSuite and Salesforce.com Working knowledge how the order process impacts revenue recognition.

foundit