Job Description

Support the client service team by contributing to core health and benefits projects involving the design and management of group medical, dental, wellbeing, life, disability and absence management benefits for clients. Responsibilities include: Support the client service team by contributing to core health and benefits projects involving the design and management of group medical, dental, wellbeing, life, disability and absence management benefits for clients. Responsibilities include:

• Building strong relationships with clients by effectively addressing questions and needs

• Supporting preparation for client meetings (prepare agendas and materials, coordinate resources, etc.)

• Supporting program vendor procurement and implementation

• Providing benefit enrolment support, including preparing materials and presentations, verifying policy and plan information, and updating internal systems as necessary

Supporting benchmarking and other research engagements; providing value added analyses and summaries

• Analyzing and comparing vendor products, services and contracts

• Building relationships internally and collaborate effectively on cross-functional teams

• Ensuring all deliverables align with client objectives, leverage WTW standard tools and templates, and adhere to WTW professional excellence standards

• Support benefit plan analysis, design, cost avoidance and funding strategies

• Perform financial analyses including estimating plan costs, modelling employee contributions strategies and plan design alternatives, and data analytics to identify cost drivers and cost avoidance opportunities

• Learn a variety of financial/actuarial/analytic tools

• Pass actuarial exams (optional)

Skills & Experience:

• Bachelor\xe2\x80\x99s degree or up to 2 years\xe2\x80\x99 experience working in professional services
• Well organized and detail oriented; ability to manage multiple projects with competing deadlines
• Strong client service orientation and ability to respond to all communications effectively and in a timely manner
• Strong written and verbal communication skills
• Self-starter attitude and ability to work independently and as part of a team
• Strong analytical, creative and integrative skills
• Excellent Microsoft Office skills, particularly in Excel and PowerPoint
• Project management experience required
• Strong written and verbal communication skills and project management skills
• Strong attention to detail
• Time management
• Strong client service orientation and ability to respond to all communications effectively and in a timely manner
• Self-starter attitude and ability to work with ambiguity in a fast-paced environment
• Flexibility and proven ability to identify and resolve issues
• Prior experience working with North America based benefit programs