Job Description

Senior-level Administrative Assistant position. Performs more complex Administrative tasks, and may work on non-routine projects. Designation : Senior Administrative Assistant You Lead the Way. We’ve Got Your Back
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
Business Description:
As AI has been adopted by increasingly more number of users and has become an important technology to drive many critical use cases in the company, the governance around AI-based models becomes crucial to ensure robust and transparent use of AI in production models, mitigate the potential model risk and create strong governance standards and policies in the first-line processes.
We are creating an AI governance team in Global Decision Science organization to lead AI governance, in close partnership with modelers and data scientists in the first line, model validators in the second line, capability and technology team to ensure seamless governance process for AI based models.

Purpose of the Role:
This is an exciting opportunity to become a part of the CFR organization as a Senior Executive Assistant, supporting the Vice President ( Band 45 Vice President, AI Governance). We are looking for an energetic team player with a positive attitude and an ability to think proactively, prioritize effectively, and facilitate activities in a fast-paced dynamic environment. The ideal candidate will be flexible, exercise considerable discretion and independent judgment, and have the confidence and professionalism. Responsibilities listed below reflect our current work environment as well as our future work environment as we pivot back to the office.
Responsibilities:

• Serve as the initial liaison to the VP office for all functional leaders and teams, including external clients/partners.
• Organize and maintain the VP calendar using a high level of integrity, managing across leaders of American Express and global time zones. Proactively and independently review calendar for conflicts that might occur in future weeks and make necessary adjustments.
• Organize internal and external meetings including team events, making all necessary arrangements including invitations, audio/video meeting requirements, identifying delegates as needed, booking rooms, ensuring needed equipment is in place and operational, and arranging catering.
• Manage travel itineraries and arrangements (domestic and international), including air, hotel, transfers and agendas, coordinating with other travelers and adhering to Amex T&E policies.
• Full event planning of VP direct report functions (including Town Halls, Senior leader visits, etc.).
• Participate in team meetings, accurately capture meeting minutes and distribute in a timely manner.
• Assist the VP with appropriate email delegation, acknowledging receipt/replies on behalf of, etc.
• Ensure timely preparation and processing of expense reports and invoices.
• Maintain departmental distribution lists and location summary.
• Manage departmental asset inventory management, supplies & services procurement, and other administrative support tasks.
• Organize and lead convenience moves and other real estate needs of the team.
• Ad hoc project work as directed by leadership.
• Need to be flexible on working hours / Should be open for late working hours(not typical night shifts)

Minimum Qualifications:
Graduate / Post Graduate in management or operations.
Experience Range

• 2+ years’ experience as an administrative assistant supporting leadership within a large, globally dispersed corporate business.

Technical Aspects

• High proficiency in Outlook, Excel, Word, and PowerPoint is a must.
• Knowledge of technical platforms (i.e., Concur, Reserve, Cisco/WebEx, Ariba, Navigator, Payroll, TechCare) preferred.

Behavioral Aspects

• Demonstrated ability to interact with Senior Leaders and handle confidential and sensitive information with discretion and integrity.
• Exercise good judgment in managing the day-to-day responsibilities of the office.
• Experience with a wide range of administrative tasks that creates and supports an organized and efficient environment, including organizing large meetings and arranging travel.
• Strong work ethic, highly self-motivated. Thrive in fast paced and dynamic environment; ability to multi-task and prioritize workload independently.
• Ability to be proactive and take initiative to anticipate the needs of the VP office.
• Excellent organization and prioritization skills with strong attention to detail and accuracy, particularly calendaring.
• Excellent verbal and written communication skills.
• Strong interpersonal skills: Team player with positive outlook and "can do" attitude.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.