Job Description

Provide employees with skills-based, client coaching to support achievement of specific weekly/monthly/quarterly operating plan targets, sales targets, assigned performance targets, and high customer satisfaction Partner with team members to develop a training program designed to enhance client sales knowledge associated with any of our sales motions Analyze data, performance, and customer experience trends to develop strategic sales plays and best practices for client/specific territories Oversee and validate the delivery and quality of provided training Track the effectiveness of training interventions through multiple assessment tools Work with all team members to improve sales systems to achieve a positive customer experience Maintain a high level of communication with your team to ensure strategic client relationship is fostered and developed Maintain high level of knowledge about our clients, customer interaction, and evolving business environment for relevant training content delivery * Help create a culture of learning where individuals manage their own development, competence, and performance