Job Description

Communications Role (Responsibilities)

• Draft written communication defining business objective with details specific to the affected audience

• Manage revisions and edits from stakeholders

• Review, test, and validate all hyperlinks, perform general QA of language for all draft communications

• Review email address lists of external clients pulled from Engage with internal stakeholders for targeted communications

• Record request from internal stakeholders on tracker, assigning a project request# and ownership within the communication team

• Track and store and communication approvals including business owner, SME, 24, Legal and or Compliance for all lines of business

• Convert communications to proper layout for distribution (change from word to pdf) and upload to 3rd party marketing & communication tool

• Upload and sync excel email lists for targeted emails and the 3 Pershing Newsletters weekly

• Set up and send test emails for each communication type

• Research questions from internal stakeholders concerning # of click throughs and kicked back emails

• Manage internal "seed" lists to ensure Pershing employees receive a copy of the newsletters

Requirements :

• 5 to 7 years of work experience; experience in financial services and/or project management is preferred

• Experience in Technical communications is mandatory; experience in Fintech industries is preferred.

• Education requirement: bachelor’s degree. Master’s in marketing and communications is a plus

• Concise and persuasive oral and written communications skills

• Highly responsive to time-sensitive requests with the ability to manage multiple priorities

• Ability to work with sensitive or confidential analysis/information

• Demonstrate strong initiative and follow through, the ability to interact and communicate well with employees at all levels, and the ability to manage multiple projects and shifting deadlines

• Mastery of Microsoft Office (Word, Excel, Access PowerPoint)

• SharePoint/HTML Skills required
  

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums. #LI - Hybrid

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.