Job Description

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what's the role all about?
We are looking for a talented Automated Test Engineer to join our dynamic and growing Public Safety R&D engineering team in Pune.
How will you make an impact?

• Lead automation testing initiatives using .NET, Playwright, Selenium, and other industry-standard tools.
• Design, develop, and maintain complex, scalable automation frameworks that improve test efficiency and reliability.
• Own and implement automation strategies across the team, aligning them with release and quality goals.
• Drive in-depth DB testing and develop advanced SQL queries for data validation and backend integrity.
• Collaborate closely with development and QA teams to ensure test coverage aligns with functional, non-functional, and risk-based testing needs.
• Perform risk assessments and drive test coverage planning based on ISTQB or equivalent guidelines.
• Build and maintain representative test environments and test data pipelines for all types of tests.
• Identify gaps in regression coverage, update impacted test cases, and optimize execution suites.
• Take ownership of test execution, maintenance, and automation governance, including CI/CD pipeline integration.
• Troubleshoot complex defects and proactively guide resolution efforts across dev/test stakeholders.

Have you got what it takes?

• Proven experience in leading and implementing advanced test automation solutions.
• Strong command of C#, .NET, and automation practices including Web API testing, mocking, and UI automation.
• Hands-on experience with Playwright, Selenium, SpecFlow/Gherkin, and accessibility testing tools.
• Expertise in front-end and cross-browser compatibility testing.
• Strong knowledge of database testing and SQL.
• Experience using Azure Boards, defect tracking, and version control (Git).
• Familiar with deployment/configuration tools and installing software builds in test environments.
• Deep understanding of automation design patterns, reusability principles, and test optimization techniques.Experience working with Agile/SCRUM/Agile SAFe software development methodology
• Should have strong experience on .Net, and C#.
• Should have familiarity with Accessibility Testing tools.
• Should have strong experience on browser compatibility testing.
• Familiarity with Postman, Build Pipelines (Team City or Azure Pipelines).
• Familiarity with Docker containers.
• Design, develop, and maintain end-to-end testing scenarios using Playwright.
• Should have strong experience on Design Patterns to reduce the total runtime.
• Should have familiarity with Accessibility Compliance and include that in Testing Framework.
• Should have a detailed understanding on Test reusability.

You will have an advantage if you also have:

• ISTQB/ISEB qualifications
• Practical experience of:
• Azure
• SQL Server and SQL administration
• Elasticsearch/Kibana
• JavaScript
• GIT
• Knowledge of Fiddler, Azure DevOps/TFS, Visual studio, JMeter
• Experience in Security or Performance non-functional testing
• Degree or equivalent qualification in relevant subject (Computer Science, Information Technology/Electronic Engineering)
• Understanding of CI/CD pipelines and cloud-native technologies such as Docker and Kubernetes.

What's in it for you?

• Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!
At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 9658
Reporting into: Technical Manager
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Skills Required