Job Description

Updated: Yesterday
Location: India-Asia Pacific - IND-Home-Based, India
Job ID: 22010510

Description

Solution Engineer

Syneos Health is the only fully integrated biopharmaceutical solutions organization purpose-built to accelerate customer success. We lead with a product development mindset, seamlessly connecting our capabilities to add high-value insights to speed therapies to patients and provide practical value to help our customers achieve their objectives.

Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life.

Discover what our 29,000 employees, across 110 countries already know:
WORK HERE MATTERS EVERYWHERE

Why Syneos Health

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong.

Job responsibilities

• Designs and develops software solutions
• Documents the software design as per standard operating procedures
• Helps determine feasibility of new requirements and compatibility with current systems.
• Prepares flowcharts and diagrams to illustrate application behavior and logic
• Enhances existing software to adapt to new requirements
• Analyzes and resolves production issues that aren't resolved by Help Desk.
• Makes recommendations for improving software processes and completes process improvements activities
• Develops user documentation and knowledgebase articles to support production support
• Develops scripts to improve support processes when required
• Develops, facilitates and maintains product support tools including run books, technical diagrams and knowledge bases to aid in product support processes.
• Responsible for performing activities that are in compliance with applicable Corporate and Divisional Policies, Standard Operating Procedures and Operating Guidelines and performing other duties as assigned by management

Qualifications

What we're looking for

• BA/BS Degree in Computer Science or related discipline or equivalent work experience.
• Professional experience in development role.
• Demonstrated expertise development of applications using C#, ASP.NET, SQL Server, Oracle Apex, Web Services etc.
• Solid understanding of web application development including knowledge of JavaScript, HTML, CSS, XML & XSLT
• Experience with one or more of the following database query languages: T-SQL, SQL, PL/SQL
• Familiarity with object oriented programming and design
• Preferred: Familiarity agile development practices like SCRUM
• Preferred: Functional experience in healthcare domain and clinical applications: Veeva Vault, Oracle SSU and Safety products, Medidata products, etc.
• Preferred: Familiarity with Microsoft Dynamics 365
• Excellent verbal and written communication skills.
• Excellent customer service skills.
• Excellent problem analysis and problem resolution skills.
• Ability to learn new technologies quickly.

Get to know Syneos Health
Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about .

Additional Information:
Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the . The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

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