Job Description

LotusFlare is a product company with engineering offices in Silicon Valley, Europe and Asia. Our solution is adopted by leading telecom providers to lifts their product infrastructure into the digital age. We are replacing traditional business backends with an engagement centric dynamic product stack. Our cloud native SaaS platform running on leading public clouds as well as supporting on-premise private and hybrid clouds is based on latest technologies picked from the CNCF stack.

LotusFlare, founded by early product and growth staff from Facebook, is backed by leading investors including Social Capital and Google Ventures. LotusFlare provides a platform for telecom operators to create a 100% digital customer experience where subscribers can choose and port a mobile number, order SIMs and devices, track shipping, choose and purchase plans, discover and consume content, pay bills, receive loyalty rewards, and access customer service. LotusFlare also provides a Growth platform to drive user acquisition, engagement and monetization on digital products.

Working with LotusFlare means working with a dynamic team of top engineers in the field at the leading edge of technology and infrastructure abstraction. Our managers focus on creating efficient teams and take care of your personal development, unleash your creativity and help you grow to industry experts.

POSITION SUMMARY:

As a Senior Solution Architect, you will be responsible for all technical aspects of pre-sale, solutioning and delivery of projects. You are responsible for ensuring project goals are met and customer expectations are fulfilled. In this role you must have a strong technical background and have excellent problem solving skills. You must have a solid understanding of project management fundamentals and must be comfortable communicating with senior leadership verbally and in writing. We ask for a lot, but we also offer a lot!

RESPONSIBILITIES:

Learn

Deeply understand LotusFlare\'s DNO platform, system architecture and integration components.

Pre-sales

Deliver customized pre-sales technical presentation and product demonstrations to customers

Assist in the development of RFI/RFP responses and drive to close new opportunities

Engage with potential customers to understand their business objectives and demonstrate the value proposition of LF DNO platform

Solution

Work with LotusFlare\xe2\x80\x99s engineering team and externally with customer technical teams to propose and help clients build solutions that unblock deployment

Delivery

Drive project execution technical track; track delivery, take ownership of change management, proactively seek and resolve blockers.

Manage UAT and production releases, and project handover to our support and operational teams.

Act as a key interface between the customer and the LotusFlare organization including product, engineering, support and business.

Support project management activities, ensuring issues are documented and addressed.

Be a part of a Global Delivery Team, share experiences and develop the PM discipline: simplify processes, methods and tools with creative ideas

Troubleshoot customer technical issues in real time

Create documentation and develop best practices to help customers get the most out of using the system

REQUIREMENTS:

5+ experience in Technical lead, Technical Program Management, or similar technical leadership role

3-5 years of experience with software development lifecycle from conception to delivery as a software engineer or a solution architect

5+ years of experience working with the telecommunications industry

You are a digital savvy individual that knows the latest digital technologies and trends; you enjoy to experiment and are open to integrating new digital technologies in everyday work.

Proficient in API design, client server interaction design and cloud infrastructure architecture

Telecommunication architecture experience; across IT and Core (OCS/PS/CS) domains to manage and design solutions at scale

Experience in delivering products against a plan in a fast-paced, multi-disciplined, and often ambiguous environment

Experience working independently to design, plan, and execute technical projects

Able to distill data and articulate the rationale for making difficult trade-offs

A solid foundation in service-oriented and digital technologies to be able to understand service inter-dependencies and drive technical solutions for multi-tiered systems

Demonstrated understanding of systems within program space to include limitations, scaling, boundary conditions, and architectural decision-making process

Demonstrated deep knowledge of technical program management and engineering best practices

Willingness and ability to travel approximately 20% of time

Comfort and experience with cross-organizational communication; excellent written and verbal communication skills

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LotusFlare