Job Description

About this opportunity

Managed Services Delivery Platform \xe2\x80\x93 MSDP \xe2\x80\x93 is used when Ericsson has been contracted to handle a customer\'s network. It contains several solution areas comprising of different tools. MSDP tools serve end-to-end management of networks in multi- customer and multi-country environments, enabling efficient alarm monitoring, trouble shooting, fault restoration, work order distribution and reporting. OneFM (MSDP Fault Manager) is a centralized system which supports Fault Management processes (as defined by eTOM) or Event Management process.OneFM within the MSDP tools suite is acting as an umbrella system, to which all Element Managers of multiple types and vendors (or Network Elements directly) send their alarms and events. It provides a common platform to MSDP NOC users to optimize resources and services, and take necessary actions proactively. OneFM tracks alarm/event information in a high-performance, in-memory database, and presents information of interest to specific users through filters and views that can be configured individually. OneFM has automation functions that can perform intelligent processing on managed information. OneFM also offers, additional GUI layer which provides wide range of simple and complex smart dashboards with custom functions on demand. The Solution-development team is a dedicated team and is responsible for product development of the oneFM for MSDP and handles E2E product ownership for one or more products under the portfolio. This includes all activities to drive continuous product improvements for the life cycle management of the system and new business requirements.

• We believe in trust \xe2\x80\x93 we trust each other to do the right things!
• We believe in creativity \xe2\x80\x93 trying new things and learning from our mistakes!

What you will do

• Lead and be responsible for the development and delivery of the product requirements on the oneFM systems.
• Technical lead in design & implementation of the business requirements.
• Solution design and implement solutions on work force management product as a solution architect
• Preparation of technical solutions against business requirements, estimations and facilitate implementations.
• Create acceptance documents.
• Perform dimensioning analysis or implementation analysis.
• Collect and document customer functional, features and delivery requirements, perform technical gap analysis.
• Prepare and write solution and/or implementation descriptions.
• Handle 3\'rd Party Products to be used in the solution.
• To adhere the project SLAs and customer commitments
• Person will be-part of Solution -development team of WFM and will be Technical Responsible for Solutions.
• Person would have complete responsibility to deliver starting from requirement gathering to reviews, testing and releasing the solution.
• Will be responsible to talk to the Customer, the release Manager, Scrum Master and Product Area Manager.
• Facilitate security standards to be adopted in solution design.
• Drive risk management procedures for the programs.
• Responsible for Solution Documentation for Implementers, Customer, Operations and Support
• Provide technical training to the customer technical staff and internal teams.
• Provide on-site support to customer during the testing and release phases to ensure a successful deployment.
• Participate in Capacity and Performance enhancement of solutions.
• Ensure solution delivery at highest delivery quality and agile ways adapting customer needs with very fast time to market of solutions.

You will bring

• 7-14 years of experience in the IT/Telecom industry
• In-depth knowledge of Tivoli Netcool Suite of Products like Probe, Omnibus, WebGUI, Impact.
• Experience in writing Omnibus Object Server Triggers/Procedures.
• Experience in Impact Operator View.
• Advanced troubleshooting knowledge of Tivoli Netcool Suite of Products.
• In-depth Advanced Java Frameworks like Spring, Hibernate.
• Experience in developing Java Micro Services using Spring boot.
• Experience in developing UI using advanced technologies like React/Angular.
• Worked in different flavours and versions of RHEL and have the experience in deployment of the developed application on the same.
• Prior experience in DBs like Oracle, DB2, MySQL, MariaDB, MongoDB.
• Experience in working in Agile Model. Experience with Oracle databases
• Experience in developing rich Interactive Applications Using Angular
• Good experience of IFS administration, business rules configuration, customer adaptations and Quality Assessment.
• Software development life cycle (SDLC) exposure with technical leadership ability to drive team during Design, coding, testing and Integration phases, code review ability and internal design reviews.
• Solid understanding of development of customizations for IFS platforms
• Additional technical knowledge in IT architecture e.g., Network, Server, Security infrastructure, database systems and client/server environment (Added advantage)
• Knowledge and understanding of Cloud based solutions for future solutions.
• Solid understanding and experience of web services and Integrations.
• Hands-on experience in Design, Development, Integration, Testing and User Acceptance testing.
• Handle change requests and the consequences of such for the delivered offers and/or ordered deliveries from a solution point of view

Additional skills

• Experience in Containerized deployment.
• Knowledge in AI/ML.
• Exposure to work with International Customers, face-to-face dialog with Customers.
• Strong service orientation and expertise in design and development.
• Good understanding of Telecom Operations process viz eTOM, ITIL, ETL etc.
• Excellent consultative, problem solving, research and analysis, team building, and leadership skills in fast-paced, high-growth environment.
• Working in Agile based delivery models.
• Continuous Integration and deployment using Jenkins, Bitbucket, Ansible and related Devops tools.n

Why Join Ericsson?

At Ericsson, you\xc2\xb4ll have an outstanding opportunity. The chance to use your skills and creativity to push the boundaries of what\xc2\xb4s possible. To build never seen before solutions to some of the world\xe2\x80\x99s toughest problems. You\xc2\xb4ll be challenged, but you won\xe2\x80\x99t be alone. You\xc2\xb4ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What Happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that\'s why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more. We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to interviewsupport@ericsson.com