Job Description

This role has been designated as \xe2\x80\x98Hybrid\xe2\x80\x99 with an expectation that you will work on average 2-3 days per week from an HPE office.























































Who We Are:























































Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today\xe2\x80\x99s complex world. Our culture thrives on finding new and better ways to accelerate what\xe2\x80\x99s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. :






Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today\xe2\x80\x99s complex world. Our culture thrives on finding new and better ways to accelerate what\xe2\x80\x99s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. HPE Services is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers\xe2\x80\x99 outcomes from their digital transformation \xe2\x80\x93 giving clients the most effective solutions for a fast-paced, modern business along with the expertise to achieve maximum business benefit, and to deliver better experiences. What you\xe2\x80\x99ll do:

• Informing various stakeholders about any problems with the current technical solutions being implemented.
• Assessing the business impact that certain technical choices have.
• Providing updates to stakeholders on product development processes, costs, and budgets.
• Fixes technical issues as they arise.
• Supervises and guides build/transition teams.
• Continuously researches emerging technologies and proposes changes to the existing architecture.
• Providing recommendations and roadmaps for proposed solutions
• Performing design, debug, and performance analysis on solutions
• Documenting and sharing best practice knowledge for new solutions
• Advocating for process improvements and helping develop solutions
• Regularly communicating new features and benefits to partners, customers, and other stakeholders
• Providing technical leadership to a team throughout the project lifecycle
• Developing proof-of-concept projects to validate your proposed solutions
• Reviewing and validating solutions designs from other team members

Technical Skills Business Skills

• Broad technical knowledge on Compute and Storage solutions.
• Working knowledge of Infra Data Centers (power and cooling schemes, etc), enterprise technologies, High Performance Computing (HPC), Cloud Computing
• Technical knowledge and experience on Infrastructure monitoring tools
• Knowledge of remote deployment programs and monitoring processes and concepts.
• ITIL Certification
• Technical knowledge of network switches
• Operating Systems and their integration with Fiber channel HBA
• Server Clustering in SAN and switched SCSI environments.
• Connecting Blade Servers into SAN infrastructures.
• System Administration

• Demonstrate strong written and verbal communication skills
• Demonstrate business judgment, decision making skills, negotiating skills, time-resource management, complex problem solving, in-depth product knowledge, creativity, teamwork, knowledge of quality processes, political astuteness and sensitivity in dealing with diverse cultures and ability to learn quickly.
• Must have deep understanding of A&PS and Operation Services business in HPE Pointnext.
• Must be a team player and show ability and willingness to motivate and support other engineers

Essential Skills Customer handling skills

• Strong knowledge and practical experience with Public Cloud ( AWS, Azure )
• Familiarity with modern cloud application architecture
• Exposure to cloud managed services and microservices like Function as a Service, Containers, and managed databases
• Experience with setting up load balancers, cloud networks, and virtual servers
• Industry Standard Servers (Proliant, Blades & Synergy)
• Broad technical knowledge on core infrastructure vendor partners
• VMware(ESXi, vCenter, vSAN)
• VMware availability technologies \xe2\x80\x93 Site Recovery Manager, vMSC
• MS Windows Server / Hyper-V
• Linux \xe2\x80\x93 RHEL, SLES, CentOS, etc.
• Experience in attached and networked storage hardware and concepts (Primera, 3PAR, MSA, Nimble, StoreOnce, etc)
• Experience in Converged Infrastructure (Simplivity, Apollo, etc)
• Network infrastructure (Aruba, Flex Fabric, etc)
• Backup Software
• Veeam Backup & Recovery
• Commvault
• Data Protector
• Demonstrate an in depth understanding of several products in more than one functional area involving usage, configuration, and interaction with other products.
• Affinity with Monitoring tools and processes (Nagios, SolarWinds, OpenView)

• Demonstrate a high level of technical & account management communication skills and expertise in communicating with customers & internal organization.
• Manage the solution process with high management attention in a complex environment.
• Take responsibility of solutioning to meet customer requirements and ensure end-to-end deal ownership.
• Lead high level cross organizational customer orientated projects.
• Thorough understanding of ML, data analysis, data visualization, and event-driven architecture

What you need to bring:

• Bachelor\xe2\x80\x99s degree in Engineering (or Equivalent).
• Experience: Minimum 10 years of experience in Enterprise Technical Support environment
• ITSM / project management knowledge is essential.
• Flexible to work in 24X7 support environment, ready to travel 25% of the time.

What we can offer you: A competitive salary and extensive social benefits Diverse and dynamic work environment Work-life balance and support for career development An amazing life inside the element! Want to know more about how you can make your mark with us? Then let\xe2\x80\x99s stay connected! https://www.facebook.com/HPECareers https://www.instagram.com/HPECareers/ https://twitter.com/HPE_Careers #india #servicesandsupport HPE is an Equal Employment Opportunity/Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.






Additional Skills: Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management, Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity, Long Term Planning, Managing Ambiguity {+ 5 more}
















































What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have \xe2\x80\x94 whether you want to become a knowledge expert in your field or apply your skills to another division. Diversity, Inclusion & Belonging We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
















































Let\'s Stay Connected:



























Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. Job: Services Job Level: Specialist
























































HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.