Job Description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Summary of This Role

The DevOps/Release Engineer is responsible for managing the software build, release, and deployment processes, ensuring the integrity and stability of production environments. This role involves collaboration with development and operations teams to streamline and automate processes, resolve issues, and ensure successful software delivery, including regular software upgrades.

Key Responsibilities:

1. Build and Deployment Management:

Design, implement, and maintain build and deployment pipelines using CI/CD tools.

Automate build and deployment processes to improve efficiency and reliability.

Manage version control systems and ensure proper branching strategies are followed.

2. Release Planning and Coordination:

Collaborate with development and operations teams to define release schedules and scope.

Coordinate and execute release activities, including actual deployment to production environments.

Develop and maintain release documentation, including release notes and deployment guides.

3. Monthly Software Upgrades:

Plan, schedule, and execute monthly software upgrades to ensure systems are up to date and secure.

Collaborate with development teams to test upgrades in staging environments before deployment.

Communicate with stakeholders regarding upgrade schedules, impacts, and outcomes.

4. Environment Management:

Oversee the configuration and management of development, testing, and production environments.

Ensure environments are properly maintained, updated, and consistent with release requirements.

Troubleshoot and resolve environment-related issues in a timely manner.

5. Development Team Support:

Work closely with development teams to integrate automated testing into the release process.

Ensure that releases meet quality standards and compliance requirements.

Analyze and report on release metrics and performance.

6. Continuous Improvement:

Identify opportunities for process improvements and implement best practices for release engineering.

Stay updated with industry trends and emerging technologies to enhance release processes.

Participate in post-release reviews to gather feedback and drive future improvements.

7. Risk Management and Issue Resolution:

Assess risks associated with releases and develop mitigation strategies.

Proactively identify and resolve issues that may impact release schedules or quality.

Maintain a log of issues and resolutions for future reference.

8.

Applies a moderate understanding of procedures, methodology and application standards to include Payment Card Industry (PCI) security compliance.

Required Skills:

Proven experience in release engineering, software development, or DevOps roles. Strong understanding of CI/CD tools (e.g., Jenkins, GitLab CI, Azure DevOps). Proficiency in version control systems (e.g., Git, SVN). Experience with scripting languages (e.g., Python, Bash) for automation. Proficiency in containerization technologies (e.g., Docker, Kubernetes). Experience with monitoring and visualization tools (e.g., Grafana). Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills.

Minimum Qualifications:

BS in Computer Science, Information Technology, Business / Management Information Systems or related field

Typically minimum of 3 years - Professional Experience In Coding, Designing, Developing And Analyzing Data. Typically has a basic knowledge and use of one or more languages / technologies from the following but not limited to; two or more modern programming languages/ Scripting languages, CI/CD Tools used in the enterprise, experience working with various APIs, external Services, experience with both relational and NoSQL Databases.

Preferred Qualifications:

BS in Computer Science, Information Technology, Business / Management Information Systems or related field

4+ years professional Experience In Coding, Designing, Developing And Analyzing Data and experience with CI/CD Tools.



Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.