Job Description

See yourself at Twilio Join the team as our next Software Engineer (L3), Systems Service Operations (APJ) Who we are & why we\'re hiring Twilio powers real-time business communications and data solutions that help build better applications and customer experiences. Although we\'re headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We\'re on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support wherever we do business. We employ thousands of Twilions worldwide, and we\'re looking for more builders, creators, and visionaries to help fuel our growth momentum. About the job This position is needed to help support and scale our Systems Service Operations team in Twilio. Our team charter is to deliver a better internal and external customer experience through self service and automation. You will help us in our journey of delivering end to end solutions. The ideal candidate should have experience architecting, designing, developing, and managing full stack applications. In this role, you will work closely with our program, data, and engineering teams to enable world-class experiences for internal Twilions and customers alike. Responsibilities In this role, you\'ll: Be a versatile Fullstack developer(design, architect, implement, etc) who can help push our Systems Operation team to the next level by providing powerful applications, automation, and insights that improve their productivity. Customer focused, and have empathy for our users needs and the businesses enabled by our operations team. You understand that Twilio Services are key to building lasting trust and relationships with our customers. Product focused, and take pride and ownership user interfaces, data models, and integrations that will create a frictionless experience for Twilio employees and customers. Passionate about modern development, familiar with established industry standards, and curious about new technologies. Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having \'desired\' qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn\'t followed a traditional path, don\'t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: 5+ years of experience in building Full Stack applications, preferably using frameworks like Node.js, React, Next.js, PostgreSql, SQL, etc. Experience developing software on AWS or Google Cloud Services. Knowledgeable and opinionated about the design of REST APIs Strong computer science fundamentals and familiarity with Javascript full-stack development. Execute across the technical stack from full-stack application development to low-level optimizations and debugging, from system design to writing end-to-end tests, from slinging code to operations and assuring the quality of your work. Embrace an engineering artisan culture, and take pride in delivering well-designed APIs and frictionless user interfaces. Collaborate effectively with Program Managers to execute on our roadmap and priorities, and deliver business value to our stakeholders Collaborate with engineering leads to design technical blueprints Continuously improve our best practices for how we operate Desired: Exposure to serverless and async queue based architecture. Experience with Agile development practices. Ability to influence and build effective working relationships with all levels of the organization. Bachelor\'s degree or equivalent experience required. Location This role will be based in our Bengaluru, India office. Approximately 10% travel is anticipated. What We Offer There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunityand Affirmative Actionemployer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability,pleasecontact us at.

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