Job Description

Position Summary:
As a member of the Software Delivery Automation team, you will report into the SDA Lead, and be responsible for various SCCM, Intune, and Munki activities. Specifically, in this role you will:
Create deployments (target packages and applications) in SCCM, Intune, and Munki based on requests from deployment and transition managers
Create collections and groups in SCCM and Intune
Monitor package replication status and overall health of SCCM and Intune deployments
Run various reports from SCCM and Intune
Run regular cleanup tasks in SCCM and Intune
Publish software in Windows and Mac stores
Work closely with Product Managers, Service Owners, Deployment Managers, Transition Managers, and other deployment-specific stakeholders
Identify deployment failures and work with the appropriate team(s) (e.g. Packaging team, Product Manager, Service Desk) to address and remediate
Provide operational support for Autopilot and application bundles
Monitor health of SCCM and Intune environments and work closely with infrastructure teams to troubleshoot and remediate problems within those environments
Analytical/Decision Making Responsibilities:
Deliver desktop applications focusing on project deliverables while meeting business needs
Meet customer and business needs while ensuring quality results
Select appropriately from applicable standards, methods, tools and applications and use accordingly
Utilize an analytical and systematic approach to problem solving if issues are encountered
Advise on the best technical solutions to minimize deployment risk and increase efficiency
Maintain knowledge on desktop deployment standards
Knowledge and Skills Requirements:
Excellent written and verbal communication skills must be able to communicate fluently in English both verbally and in writing
Proficiency in SCCM, Intune, Munki, Nexthink, and Autopilot
Good knowledge of Operations, Infrastructure Engineering and functional organizations
Intermediate to advanced Excel skills
Basic knowledge of ServiceNow
Other Requirements:
Excellent interpersonal skills
Maintain professionalism in all aspects of job performance
Walkin at
L Centre - Bangalore
L-Center, Vydehi RC-1 Block, EPIP Industrial Area, 82, 6th Rd, KIADB Export Promotion Industrial Area, Whitefield, Bengaluru, Karnataka 560066

Skills Required