Job Description

About the Role

Location

India

Haryana

Gurugram

Organization

EVP Global Functions

Business Unit

Information Technology

Full / Part time

Full-time

Experience Level

Experienced Professional

Location: Gurgaon

Department: Siemens Energy Information Technology

Mode of Employment: Permanent

Job Position:

Role: Individual Contributor

LET\'S TALK ABOUT YOU

Job Summary: As a SAM Support Specialist, you will be an integral part of the Software Asset Management (SAM) team at Siemens Energy. Your role will involve providing comprehensive support for internal software asset matters, managing communications, and ensuring accurate and up-to-date documentation. You will collaborate with cross-functional teams to optimize software usage, track licenses, and maintain compliance with licensing agreements. Your expertise in SAM processes and procedures will be critical in generating specialized reports and supporting the organization\'s software asset management objectives.

Your profile

• University degree in a relevant field or equivalent experience.
• Must have experience in Software Asset Management or related support roles for minimum 4-5 years; advantageous in one of the licensing area: Microsoft or Oracle or Adobe or VMWare.
• Must have communication skills in German language.
• Must have experience in Software Asset management tool Like Flexera or ServiceNow.
• Knowledge of SAP Ariba would be an added advantage but not mandatory.
• Knowledge of software licensing agreements and compliance requirements is advantageous.
• Good communication skills and ability to prioritize tasks, work independently, and meet deadlines.
• Proficiency in using Microsoft Office Suite.

Your responsibilities

• You will be part of Software Asset Management Operations team which has added responsibility to look after license management lifecycle.
• Daily job involves Emails, Calls, troubleshoot with user, Reporting, Keeping track of different type of licenses.
• Actively work with Global team of License Managers
• Provide 1st and 2nd level support for Siemens-Energy internal software asset.
• Support on License Proof Registration
• Responsible of Installation Support, Management of Named User License Portals and Keys, Documentation and Knowledge Base
• Keep records of software assets, hardware assets, commercial data, and organizational data up-to-date and accurate.
• Support on License Consumption Reporting and License Balance Reports
• Conduct quality assurance checks to ensure the accuracy and integrity of software, hardware, commercial and organizational data, and Compliance Management
• Risk and Demand Assessment
• Commercial SAM Data Quality and Tracking Usage Data for Internal Charging

Your opportunities for personal growth

• be part of an international, multicultural, and diverse team
• work independently
• work creatively

LET\'S TALK ABOUT US

"Let\'s make tomorrow different today" is our genuine commitment at Siemens Energy to all customers and employees on the way to a sustainable future.

In our Business Functions we enable our organization to reach their targets by providing best-in class services and solutions in the areas of IT, HR, Finance, Real Estate, Strategy & Technology and more.

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