Job Description

Job Overview
Provides expertise and systems support in developing and enhancing business systems to provide new or enhanced products to clients or effective planning, reporting, and analysis tools to internal functions.
Essential Functions
Software Inventory & Lifecycle Management:

• Maintain a comprehensive inventory of licensed software.
• Track software from request to retirement.
• Categorize software into governance buckets: Approved, Needs Remediation, Not Approved.

License Compliance & Governance:

• Verify license compliance using Flexera and SNOW.
• Support internal/external audits with accurate license records.
• Identify and remediate unauthorized software.

Compliance & Optimization Initiatives:

• Produce monthly optimization reports.
• Maintain IQVIA's Software Catalogue and manage whitelist/blacklist.
• Track end-of-life and out-of-support software titles.

Document SOPs for SAM processes.

• Under general direction, formulates and defines systems scope and objectives based on both user needs and a good understanding of applicable business systems and requirements.
• Devises or modifies procedures to solve complex problems considering equipment capacity and limitations, operating time, and form of desired results.
• Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications.
• Guides and advises less-experienced Business Systems Analysts.
• Competent to work at the highest technical level of most phases of systems analysis while considering the business implications of the application of technology to the current and future business environment.

Qualifications

• Bachelor's Degree Computer Science or Business Administration, or equivalent experience Req
• Five (5) years systems analysis experience Req
• Knowledge of business-wide applications (e.g. third party software and internal operational applications, etc.) or IQVIA client facing applications and products.
• Demonstrated ability to understand client requirements as well as underlying infrastructure applications, systems and processes to enable execution of those skills.
• Thorough knowledge of IQVIA data and current systems.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

Skills Required