Job Description

About JLL -
We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!
Soft Services Manager
Work Dynamics
What this job involves:
Leading on-site operations
Are you a pro at giving on-site support? Working with a team, you'll oversee the day-to-day client activities for the assigned property or facility. You'll also implement building procedures and performance measures--and ensure that they are maintained at all times. Likewise, you'll boost on-site operations by promoting best practices and creating better processes. This job will also entail the question "How do I ensure the safety of my colleagues?" You will do this by promoting adherence to health and safety standards.
Winning our clients' trust
As the facilities manager, you'll be working frequently with clients, so you'll need to build strong relationships with them. Likewise, you'll need to be proactive and engaging; and make sure that the clients' expectations are met each and every time. You will also be the go-to person for any facilities-related concerns.
Keeping an eye on budget and contracts
Do you have a solid background in finance management? As the person in charge, you will take care of the site's financial operations. Also part of your job is to coordinate with vendors and suppliers, and make sure that they deliver quality work practices according to the contract, and at the right cost.
Promoting teamwork across the board
At JLL, we strongly believe that teamwork is the secret behind every successful company. Do you share our thoughts? If so, then you are what we're looking for. In this role, you will support our people's growth and development through effective training and coaching sessions. Likewise, you'll promote a culture that upholds the 'I am JLL' core behaviours and fosters teamwork, cooperation and performance excellence. Also part of your job is to ensure that the team is constantly motivated, and that trust and work ethics prevail among members.
Prime Job Function:
Oversee work of Housekeeping & Security personnel. Ensuring occupational health and safety standards are met.
Tracking and responding to environmental, health, safety and security issues.
Core Job Responsibilities:
Responsible for managing all aspects of the facility/property management service delivery system on the client site (Abbott I&D)
Single point of JLL Management Control for FM services at the site - day to day liaison and relationship management
Interface with Soft services and Engineering team at site to identify areas of improvement.
Ensure achievement of Facilities soft services key performance indicators.
Managing risk in soft services operations at site. Continuous improvement in processes and savings initiatives, replication of best practices.
Inventory Management.
Preparing/ Filling - GMP documentation for Pest Control and Waste Management.
Ensuring compliance with Abbott Quality & EHS audit standards & procedures.
Support Abbott Amin Team in Asset Management.
Ensuring the readiness of BCP & all critical incidents are managed satisfactorily.
Closing of open points identified in Internal as well as External (Quality & EHS) audits.
Conducting regular trainings for the team at site to enhance their skills, promoting open and collaborative working relationship, motivate and fosters "can do" attitude within the team to achieve the set goals.
Evaluating performance of vendors rendering services at site & work with the vendor partners for performance improvement as & when required.
Ensuring Safe work practices are followed by the site team / Contractors/Vendors to eliminate the risk of disruption to operations
Ensure all safety procedures are available & followed at site.
Preparing and managing operational budgets and savings. (Oversee the development and management of the capital and expense budgets.)
Support in the implementation of short and long-term Client projects.
Sound like you? To apply, you need to be:
Competent and goal-driven
Do you have three to five years' experience of managing a property? If so, you will be a perfect fit for the role. Likewise, an experience in managing commercial contracts and budgets may just help you land this job. You'll also need to be a goal-oriented individual who's an ace in health and safety requirements, vendor management and property technical systems management
Organised and analytical
We're looking for a self-motivated and quick-thinking facilities manager who can solve problems using quantitative methods and holistic approaches. Likewise, we're on the lookout for well-organised leaders who plan tasks in advance and constantly stay ahead of deadlines.
Engaging and professional
A passion for excellence is what makes a great facilities manager. We'll need someone who can do more than the bare minimum to meet our clients' expectations. In this role, you'll also be working with different kinds of people, so you'll need to be an expert in handling them professionally. Likewise, you'll need to effectively manage, train and inspire the team to always do better. You'll also need to take the time to listen to your people to create better work impact.
What you can expect from us
At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Apply today!
What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.
We can't wait to see where your ambitions take you at JLL. Apply today!