Soft Service Manager

Year    Mumbai, Maharashtra, India

Job Description

How we support the Whole You:

Our benefits are a good reason to come to JLL.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to increase their personal and financial security.

Soft Service Manager

Property and Asset Management

What this job involves

You will manage all the activities related to housekeeping, pest control, facade cleaning, and horticulture. You need to actively understand and help resolve all client concerns related to Soft Services using your domain expertise. Your day to day activities will involve:

  • Managing cleaning services, focussing on common areas; using knowledge of the methods and practices in janitorial operations including details on cleaning chemicals, usage of consumables, maintenance & repair of equipment, waste management and hygiene & sanitation standards.
  • Taking daily rounds of the premises to identify various cleaning needs in the building and ensuring the same is rectified with support from other team members.
  • Creating work plans/schedules, inspecting, and assigning cleaning / maintenance work to subordinate teams.
  • Briefing and De-briefing all staff regarding their duties, designated areas of work and special instructions if any during the start and end of shift.
  • Establishing and implementing operational standards and procedures for the departments supervised.
  • Maintaining required records of budget and other information.
  • Maintain inventory stock to ensure that supplies and equipment are available in adequate amount.
  • Order new equipment, supplies, or furnishings as and when required.
  • Preparing reports like DMR, MMR, QBR (quarterly business review ) and other related reports at site.
  • Performing tasks, such as estimating costs and preparing / managing budgets.
  • Planning & making arrangements for change in beautification of certain areas every quarterly and for festivals & events as and when.
  • Managing landscaping and gardening.
  • Managing vendor personnel for assigned units (vendor contracts, compliance, attendance etc).
  • Responsible for maintaining discipline at site with proper attire and etiquette in the staff supervised
  • Ensuring that employees' growth by engaging them in periodic trainings and skill enhancement are conducted.
  • Supporting employee relations' issues & statutory compliances.
  • Developing/reviewing/improving SOPs /processes/programs.
  • Preparing and implementing various checklists, at the frequency instructed in the client/SME suggested formats.
  • Ensuring that janitor closets and storage areas are always maintained in a neat and orderly manner.
Client:

You will be working on Oberoi Exquisite, which is a Residential Site, located at Goregaon (E), Mu

Site dynamics:

Work Schedule: Site team: e.g.: Property Manager +2 Other details if any.

Reporting:

You will be reporting to Property Manager.

Sound like you? To apply you need to be:

Qualified and experienced

You hold a Degree/Diploma with at least 8 years of related work experience. You are well verse in related local ordinances and have good communication and writing skill.

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

Location:

On-site -Mumbai, MH

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!

About JLL -

We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our .

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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Job Detail

  • Job Id
    JD2970257
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mumbai, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year