Social Media Executive Navimumbai
Year Navi Mumbai, Maharashtra, India
Job Description
Job Summary: We are looking for a dynamic Social Media Manager with knowledge of Customer Management to join our team. As a Social Media & Custome Management Executive, you will be the primary point of contact for our valued customers, providing exceptional support and assistance and building the social media of the brand. Job Responsibilities:
- Respond to customer inquiries and resolve issues promptly and courteously.
- Engage with customers through social media channels, addressing their queries and feedback.
- Monitor social media platforms for customer interactions and respond in a timely manner.
- Assist in creating engaging content and campaigns for social media marketing.
- Keep abreast of industry trends and incorporate best practices in social media customer service.
- Maintain accurate records of customer interactions and feedback.
- Provide recommendations for process improvements to enhance customer experiences.
- Day shift
+91 9551120624
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Job Detail
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Job IdJD3148403
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNavi Mumbai, Maharashtra, India
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EducationNot mentioned
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ExperienceYear