Sky Service Ccu Team Coach Sky Channel Customer Service
Year Thane, Maharashtra, India
Job Description
Job Category: KMBL
Degree Level: Bachelor's Degree
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- Managing the team's performance
Adherence to Information Security norms & quality process norms. * Train and educate the officers about the process
- Handling escalated customer complaints, and implementing strategies to improve customer satisfaction.
- Grooming new officers and providing process and system training.
- Arranging Product training to new joiners on CC Product.
- Looking for NPS scores, Identifying & grooming the Bottom quartile.
- Query handling and guiding the team with process updates.
- Handling Physical Letters.
- Providing Assets and system access to officers and seniors.
- Tracking inventory Data
Graduate
Skills Required
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Job Detail
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Job IdJD4752325
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationThane, Maharashtra, India
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EducationNot mentioned
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ExperienceYear