Job Description

About Skuad:

Envision a world without borders where a company can find, hire, and manage talent regardless of location. A world where you can find work that speaks to your passion without having to move to another place.

Skuad enables this!

We are democratising talent and opportunities globally by making remote work accessible anywhere in the world. Skuad is helping employers build, pay, and manage exceptional talent globally while we take care of global payroll, compliances, and taxation for them.

We are a team of driven individuals distributed across the globe. We love our diversity and passionately enable our customers in building global teams & diverse work cultures. We achieve this with a deep focus on driving value for our customers, learning from one another, collaborating asynchronously and effectively, while being committed to continuous learning & improvement.

If you are someone who wants to solve real-world challenges and enjoys finding elegant solutions to difficult problems, Skuad is the perfect workplace for you! Join us to build a global employment solution that is making opportunities accessible for talent and organisations across the world

About the Role:

- Become our in-house HR expert for the country/region and handle all people-related matters as they may relate to the EOR employee lifecycle at Skuad

- Own and drive EOR employee lifecycle: onboarding, orientation, employee support, benefits, employee exit

- Provide a high level of support to our EOR employees and be their point of contact for any HR related queries

- Admin support: generation of reports, employment verification letters, HRIS administration

- Provide a high-touch local experience where required, and help the product and operations team to create systems that can scale with Skuad

- Work with country product dev team to standardize employee life cycle structure

- Coordinate with the customers, HR Ops Lead and CSMs to ensure customer issues are resolved in one -working day

- Learn and drive Platform adoption and ensure that the processes are run on the platform

What will you do?

- Adherence to Onboarding/Offboarding SLAs

- OKR Dashboard of the Region

- Resolving queries within 24hrs

- Knowledge expertise of the region (score 90% and above in assessments)

4 hours of mandatory training to upskill yourself

- Ensuring team\'s adherence in training session

- Team\'s Happiness Index

What makes you a great match for us?

- 2-6 years of experience as an HR Onboarding Specialist, HR Ops or in relevant HR field

- Hands on experience/knowledge of policy administration, Compensation & payroll is a must. Knowledge of same for multiple geographies will be a bonus

- Experience of using any known HRMS platform thoroughly

- Excellent verbal and written communication skills

- Excellent organisational skills and attention to detail

- Bachelor\'s degree/ MBA in Human Resources Management or similar field

- Demonstrated ability to perform in an entrepreneurial setting, working independently across multiple groups, and thriving in a high-pressure and rapidly growing environment

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